French-Speaking SaaS Account Manager – Renewals & Growth

Vertice Technology Inc; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading tech firm in Greater London is looking for an Account Manager to drive customer retention and commercial growth. The role involves managing renewal strategies, nurturing relationships, and pursuing upsell opportunities. Ideal candidates will have experience in customer-facing roles, a strong track record in managing renewals, and must be fluent in French. Join us to help simplify procurement and manage technology spend effectively.

Qualifications

• Experience in a customer-facing, revenue-responsible role.
• Strong track record of managing renewals and achieving retention targets.
• Ability to balance customer advocacy with company objectives.

Responsibilities

• Own the renewal cycle end-to-end to ensure successful contract renewals.
• Act as the commercial lead and trusted advisor for customers.
• Identify and pursue opportunities for upsell within the customer base.

Skills

Customer-facing experience

Commercial acumen

Relationship-building skills

Data-driven mindset

Negotiation skills

Job description

A leading tech firm in Greater London is looking for an Account Manager to drive customer retention and commercial growth. The role involves managing renewal strategies, nurturing relationships, and pursuing upsell opportunities. Ideal candidates will have experience in customer-facing roles, a strong track record in managing renewals, and must be fluent in French. Join us to help simplify procurement and manage technology spend effectively.