French Speaking Customer Service Representative

Park Street People; Watford; On-site; GBP 22,000 - 28,000; Full time

Job summary

An internationally renowned company is seeking a Customer Service Representative fluent in French to provide excellent customer support. The successful candidate will handle inquiries, maintain records, and work closely with a dynamic team. This role promises a competitive salary and various benefits, ideal for those with a strong customer service background. Join this esteemed firm in Watford and ensure customer satisfaction through exceptional service.

Benefits

Competitive salary

Range of company benefits

Qualifications

• Proven track record in customer service roles.
• Ability to communicate effectively in English and French.
• Experience in building relationships within a team.

Responsibilities

• Provide exceptional customer service via phone and email in French.
• Assist with customer inquiries and resolve issues positively.
• Maintain accurate records of customer interactions.
• Coordinate with couriers for shipment tracking.

Skills

Fluent in English

Fluent in French

Excellent communication skills

Team player

Job description

An internationally renowned company is seeking a Customer Service Representative with French skills to join their team on a full-time, permanent basis. Utilising your English and French language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities

• Providing exceptional customer service via phone and email in the French language
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintaining accurate records and ensuring that all customer interactions are well-documented

Qualifications

The ideal candidate will have a proven track record of success working within a customer service role, possess excellent communication skills and be an excellent team player.

Another EU language is an advantage.

In return the company is offering a competitive salary and a range of company benefits.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.