Freight Sea Freight Key Account Coordinator

linkup; Metropolitan Borough of Solihull; On-site; GBP 29,000 - 35,000; Full time

Job summary

A logistics company based in Solihull is seeking a Freight Key Account Coordinator. This role involves supporting a major client's shipment needs, requiring ocean freight experience. Candidates should possess strong communication skills, a proactive approach, and a solid understanding of freight operations. The position offers a competitive salary and benefits package including healthcare and holiday allowances.

Benefits

Pension

22 days holiday to start

Rewards and Discounts

Healthcare plan

Cycle to work scheme

Social events

Free parking

Qualifications

• Experience in ops or pricing required.
• Proactive problem solver.
• Good understanding of ocean market and trades.
• DG Training advantageous.

Responsibilities

• Strategic pricing planning.
• Building and enhancing carrier and trade portfolios.
• Support RFQs and pricing updates.
• Coordinate booking escalation and resolution.
• Prepare customer business reviews.

Skills

Ocean freight background

Understanding of FCL, LCL, Roll-On/Roll-Off

Strong communication skills

Computer literate - MS Office

Attention to detail

Time management skills

Tools

Freight management software (e.g., CargoWise)

Job description

Overview

We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large / heavy cargo Looking for someone who is proactive, strong communicator, organised, strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, an understanding of load planning It's an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freight

Key Responsibilities

• Strategic pricing planning to support global distribution
• Building and enhancing carrier and trade portfolios
• Support RFQs and pricing updates
• Support spot quoting & follow up
• Support with carrier business reviews
• Coordination with Operations teams on booking escalation and resolution
• Support in customer business review preparations
• Other tasks as required

General Skills

• Ocean freight background is essential - understanding of FCL, LCL, Roll-On / Roll-Off and Out of-Gauge desirable
• Good knowledge of ocean carrier landscape
• An understanding of ocean market and trades
• Strong communication skills
• Computer literate - MS Office experience essential and freight management software experience is desirable e.g. CargoWise
• Excellent attention to detail
• A sense of urgency
• Strong time management skills
• DG Training advantageous

Salary and Package

• £35,000 circa
• Pension
• 22 days holiday to start
• Rewards and Discounts
• Heath care plan
• Cycle to work scheme
• Social events
• Free Parking
• Plus more .