Freight And Liner Operator

WR Logistics; England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A specialist freight business in the Southampton area is seeking a Freight and Liner Operator. In this role, you will manage Sea Freight operations, provide global freight solutions, and ensure excellent customer service. The ideal candidate has Freight Forwarding experience and strong communication skills. The position offers a salary of £35,000 - £40,000 and opportunities for training and travel.

Benefits

25 days Holiday + Bank Holidays

Bonus Scheme and Annual Salary Reviews

Private Medical and Dental Cover

Comprehensive training and development

Travel opportunities to trade shows

Qualifications

• 2-3 years' experience in Freight Forwarding.
• Strong commercial awareness and confidence on the phone.
• Experience with OOG Cargo is beneficial.

Responsibilities

• Coordinate and manage Sea Freight operations.
• Handle freight movements to global destinations.
• Deliver high levels of customer service and build strong relationships.

Skills

Freight Forwarding experience

Customer service skills

Commercial awareness

Communication skills

Job description

Freight and Liner Operator

Location: Southampton, UK

Salary: £35,000 - £40,000 (DOE)

Overview

An exciting opportunity has arisen for a Freight and Liner Operator with a Freight Forwarding background to join a growing and dynamic specialist freight business based in the Southampton area. The successful candidate will provide freight solutions to any global destination, including complex and non-standard routes, working with major 3PL vessel operators to move primarily OOG cargo.

This role offers outstanding training, long-term development and opportunities for travel to trade shows and industry events.

Working Hours

Full time - Monday - Friday (8:30am - 5:00pm)

Package Benefits

• 25 days Holiday + Bank Holidays
• Bonus Scheme and Annual Salary Reviews
• Hybrid working: 1 day per week from home after 6 months
• Private Medical and Dental Cover
• Comprehensive training and development with the opportunity to be shaped and progressed within the business
• Travel opportunities to trade and boat shows/events
• Employee-focused environment with long-term progression opportunities

Key Responsibilities

• Coordinate and manage Sea Freight operations, utilising 3PL vessels and major shipping lines.
• Handle freight movements to global destinations, including specialist and unusual routes
• Support Air and Road shipments when required, offering a fully multimodal service
• Deliver high levels of customer service and build strong commercial relationships
• Manage bookings, documentation and operational queries efficiently and accurately
• Liaise confidently with carriers, agents and clients to resolve issues and ensure smooth operations
• Contribute to commercial activity - including making proactive calls and supporting business growth

Requirements

• 2-3 years' experience in Freight Forwarding (Sea Freight background preferred; NVOCC experience beneficial)
• Strong commercial awareness and confidence on the phone
• Experience working with or booking onto major shipping lines is desirable
• Willingness to learn, develop and be moulded within a specialist freight environment
• Ability to handle multimodal enquiries (Sea, plus some Air and Road)
• Experience with OOG Cargo would be beneficial
• Excellent communication and customer service skills