Freelance Senior UX Researcher – Subscription Product

Xpand Group; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A digital product company in Greater London is seeking a Senior User Researcher on a freelance contract to enhance their subscription-based digital product. The role involves the full spectrum of user research, focusing on optimizing the user experience across web and mobile platforms. Ideal candidates will possess strong qualitative research skills, a background in subscription products, and the ability to collaborate with various stakeholders. The contract is initially for 3 months with a hybrid work pattern, requiring some on-site presence and travel.

Qualifications

• Experience in subscription-based products or e-commerce is preferred.
• Strong qualitative research skills with some quantitative experience.
• Ability to frame research questions and select methodologies.

Responsibilities

• Lead end-to-end user research on subscription journeys.
• Conduct usability testing and user interviews.
• Analyze research findings into actionable insights.
• Collaborate with Product Managers and Designers.

Skills

Qualitative research skills

Knowledge of subscription-based products

Experience with remote research tools

Analytical skills

Tools

UserTesting

Analytics platforms

Job description

A digital product company in Greater London is seeking a Senior User Researcher on a freelance contract to enhance their subscription-based digital product. The role involves the full spectrum of user research, focusing on optimizing the user experience across web and mobile platforms. Ideal candidates will possess strong qualitative research skills, a background in subscription products, and the ability to collaborate with various stakeholders. The contract is initially for 3 months with a hybrid work pattern, requiring some on-site presence and travel.