Free Customer Service & PSD Course for Unemployed Londoners - starts 8th Jan

Step Ahead Recruitment Ltd.; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A training organization in Greater London is offering a free online pre-employment program designed to help individuals gain accredited qualifications and job-search support. Starting on January 8, 2026, the program aims to empower unemployed individuals to build confidence and develop essential skills. Participants will receive one-on-one coaching and practical advice to enhance their employability. This program is exclusively for residents of London who are currently unemployed and legally able to work in the UK.

Qualifications

• Live in London.
• Currently unemployed.
• Have legal right to live and work in the UK.

Responsibilities

• Gain two NCFE-accredited qualifications.
• Receive personal career coaching.
• Get support for CV writing and interview preparation.

Job description

New Year, New Skills, New Opportunities!

Free Pre-Employment Training | Progression to Job Opportunities

Fully Funded | Starts Wednesday 8th January 2026 | Online

Ready to kick off 2026 by getting your career on track? This is your chance to take control of your future. Join our pre‑employment pathway, gain free online training, accredited qualifications, and job‑search support, and move closer to real job opportunities with our partner employers.

Important: This is not an immediate paid job. This is your stepping stone to something bigger.

About the Programme

Our fully funded online programme is designed to help you build confidence, develop key skills, and move closer to employment. All training, support, and qualifications are completely free.

• Programme Value: £2,200
• Format: Online
• Duration: Approx. 2.5 weeks
• Start Date: Wednesday 8th January 2026

What You’ll Gain

• £2,200 worth of training, completely free
• Two NCFE‑accredited qualifications
• One-to-one career coaching
• CV writing and interview prep
• Practical job‑search support to help you stand out

Qualifications Included

NCFE Level 1 Certificate in Personal and Social Development

• Develop self‑awareness and set meaningful goals
• Strengthen communication and teamwork skills
• Learn personal finance basics
• Explore wellbeing, inclusion, and diversity

NCFE Level 2 Certificate in Customer Service for Hospitality

• Deliver excellent customer service
• Understand workplace expectations and standards
• Enhance teamwork and problem‑solving abilities
• Learn key health, safety, and legal requirements

After the Course

• Tailored CV support
• Interview practice and technique
• Dedicated one-to-one job coaching
• Access to job opportunities through our employer network

Eligibility

You must:

• Live in London
• Be currently unemployed
• Have the legal right to live and work in the UK

Not available for student visa holders

Fully online and accessible from anywhere in London. Spaces are limited. Start your New Year by taking control of your career. Apply now and make 2026 the year you take the next step.