Fraud Investigations Lead – Consumer Finance & Risk

JD Williams; Manchester; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading fashion retailer in Manchester is seeking a Fraud Investigations Manager to lead and manage fraud investigations across consumer finance operations. This critical role involves ensuring compliance with regulatory obligations and driving improvements in fraud risk management. The ideal candidate will possess strong knowledge of UK fraud legislation, experience in leading investigation teams, and proficiency in using fraud detection tools. A hybrid working model is offered along with competitive benefits.

Benefits

Hybrid working model

24 days holiday plus 8 bank holidays

Annual bonus scheme

Enhanced maternity and adoption leave

Company pension with up to 8% contribution

Mental health support

Colleague discount across all brands

Life assurance and private medical insurance

Paid volunteer time

Qualifications

• Proven experience in fraud investigations in a financial services context.
• Strong knowledge of UK fraud legislation and regulatory requirements.
• Experience managing or mentoring investigation teams.

Responsibilities

• Lead and manage a team of fraud investigators.
• Oversee complex fraud investigations and provide expert guidance.
• Ensure accurate reporting of fraud incidents to senior management.

Skills

Fraud investigations

Interpersonal skills

Communication skills

Proficiency with fraud detection tools

Data analysis

Tools

Fraud detection tools

Case management systems

Data analysis platforms

Job description

A leading fashion retailer in Manchester is seeking a Fraud Investigations Manager to lead and manage fraud investigations across consumer finance operations. This critical role involves ensuring compliance with regulatory obligations and driving improvements in fraud risk management. The ideal candidate will possess strong knowledge of UK fraud legislation, experience in leading investigation teams, and proficiency in using fraud detection tools. A hybrid working model is offered along with competitive benefits.