Forensic Medical Secretary

NHS; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in the United Kingdom seeks an experienced administrative professional to provide comprehensive secretarial support to the Consultant Psychiatrist and medical team. You will manage communications, handle sensitive information, and ensure efficient workflow. The role requires familiarity with NHS systems and previous administrative experience. Strong communication skills and the ability to work collaboratively are essential. A Welsh language speaker is preferable but not mandatory. Great benefits and a supportive work environment are offered.

Benefits

Flexible working hours

Occupational health support

Career development opportunities

Extensive training and development

Qualifications

• Experience in administrative roles within a medical or healthcare setting.
• Ability to use NHS databases and IT systems.
• Familiarity with working collaboratively in a multidisciplinary team environment.

Responsibilities

• Provide secretarial support to the Consultant Psychiatrist and medical team.
• Manage incoming and outgoing mail as well as telephone inquiries.
• Maintain accurate records and manage workload efficiently.

Skills

IT systems

Administrative skills

Communication skills

Job description

To provide comprehensive secretarial and administrative support to the Consultant Psychiatrist and wider medical team.

Works independently to defined policies and procedures and manages own workload.

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING, THIS WILL BE REVIEWED AFTER 12 MONTHS . If you are interested in applying for the secondmentposition, you must obtain permission from your current linemanager prior to applying for this post.

Main duties of the job

To complete all secretarial work in a timely and efficient manner as requested by the Consultant Psychiatrist, Associate Specialist, Staff Grade, Specialist Registrar and SHO - This will include shorthand, audio-typing, word processing, data entry as necessary.

To process both incoming and outgoing mail for the Medical and wider team.

Receiving telephone calls, sometimes of complex and sensitive nature and providing general non-clinical advice/information to members of the public, service users, other professionals and staff on a daily basis.

To exercise judgement when dealing with enquiries and to implement an effective and robust system to ensure that queries are answered in an accurate and timely manner. This will include problem solving skills to assist patients and staff with variety of enquiries.

Ensuring a robust messaging system is in place to/ from your Medical Team. Ensuring that these are carried out and records maintained.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Ability to work IT systems and other NHS databases

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/person specification

Experience of working within an MDT

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/person specification

Previous administrative experience

• Meets all essential criteria as per attached job description/person specification
• Meets all desirable criteria as per attached job description/person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.