Footwear Customer Service & Order Specialist

Skechers; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global footwear company based in St Albans is seeking a Customer Service Representative. This role involves managing key retail accounts, resolving customer queries, and coordinating orders. Ideal candidates will possess strong communication skills and attention to detail. The position offers competitive salary and benefits, along with opportunities for career growth. Join us and make a positive impact as a brand ambassador.

Benefits

Competitive salary and benefits

Opportunities for career growth

Product discount

Free onsite parking

Qualifications

• Excellent customer-facing communication skills.
• Positive, self-motivated, and able to work both independently and in a team.
• Ability to interpret customer orders and correspondences.

Responsibilities

• Manage account responsibilities for retail accounts.
• Liaise with customers and resolve queries effectively.
• Key in orders for immediate and forward delivery.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Proficient in MS Office

Knowledge of fashion/footwear industry

Job description

A global footwear company based in St Albans is seeking a Customer Service Representative. This role involves managing key retail accounts, resolving customer queries, and coordinating orders. Ideal candidates will possess strong communication skills and attention to detail. The position offers competitive salary and benefits, along with opportunities for career growth. Join us and make a positive impact as a brand ambassador.