Food Store Team Leader – Frontline Impact & Growth

Marks & Spencer; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Manager for its Food division to lead a team, drive commercial performance, and ensure exceptional customer service. The role involves managing stock, coaching, problem-solving, and operating on the shop floor, not back-office tasks. This is a high-impact position aimed at shaping the future of the food sector. Candidates should demonstrate resilience, strong operational skills, and the ability to thrive under pressure. It's an opportunity to grow within a transformative environment.

Qualifications

• Ability to lead a team to deliver excellent customer service and KPI’s across the store.
• Good communicator and listener who will inspire and share knowledge.

Responsibilities

• Lead and coach a team to deliver consistently under pressure.
• Drive profitability and sales for their area through supporting the delivery of the Retail Plan.
• Create a culture that fosters digital ways of working and leadership behaviours.

Skills

Team Leadership

Customer Service Excellence

Commercial Awareness

Problem Solving

Coaching

Job description

A leading retail company in the UK is seeking a Team Manager for its Food division to lead a team, drive commercial performance, and ensure exceptional customer service. The role involves managing stock, coaching, problem-solving, and operating on the shop floor, not back-office tasks. This is a high-impact position aimed at shaping the future of the food sector. Candidates should demonstrate resilience, strong operational skills, and the ability to thrive under pressure. It's an opportunity to grow within a transformative environment.