Food Store Team Leader - Drive Service & Profitability

Marks and Spencer plc (UK); Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking an experienced Team Manager to spearhead food operations in Ipswich. In this frontline leadership role, you will guide your team to deliver exceptional service and maintain high standards under pressure. Your responsibilities will include driving commercial performance, supporting team development, and ensuring a seamless customer experience. Ideal candidates will possess strong leadership skills, operational resilience, and an excellent understanding of retail processes. This is an exciting opportunity to play a crucial role in a transformative retail environment.

Benefits

Competitive salary

Team development programs

Diversity and inclusion initiatives

Qualifications

• Good understanding of commercial, visual, operational and people processes.
• Ability to create a positive team culture and role-model behaviours.
• Good digital capabilities and knowledge of relevant systems.

Responsibilities

• Lead and coach a team to consistently deliver under pressure.
• Drive commercial performance and maintain high standards.
• Support the store in executing the retail plan and KPI measures.

Skills

Leadership

Customer service

Coaching

Operational resilience

Commercial awareness

Job description

A leading UK retailer is seeking an experienced Team Manager to spearhead food operations in Ipswich. In this frontline leadership role, you will guide your team to deliver exceptional service and maintain high standards under pressure. Your responsibilities will include driving commercial performance, supporting team development, and ensuring a seamless customer experience. Ideal candidates will possess strong leadership skills, operational resilience, and an excellent understanding of retail processes. This is an exciting opportunity to play a crucial role in a transformative retail environment.