Food Service Assistant

Sodexo; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food service company is seeking a Food Service Assistant at Royal Stoke Hospital in the UK. You will play a vital role in preparing and serving nutritious meals that support patient recovery. The ideal candidate has previous experience in food service, excellent communication skills, and the ability to maintain high hygiene standards. This role offers flexible shifts, competitive pay ranging from £10.45 to £12.60 per hour, and a variety of benefits including mental health resources and training opportunities.

Benefits

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Training and protective uniform provided

Qualifications

• Previous experience in food preparation and service within a fast-paced retail or customer-facing environment.
• Strong literacy and numeracy skills.
• Self-motivated with a positive attitude to learning and personal development.

Responsibilities

• Prepare and present retail/food produce for daily service.
• Maintain food safety and hygiene standards.
• Deliver excellent customer service.
• Operate and declare the till daily.
• Support promotional activities by maintaining adequate stock levels.

Skills

Previous experience in food preparation and service

Excellent communication and interpersonal skills

Strong time management and organisational skills

Team player

Education

Level 2 Food Safety qualification

Job description

Overview

Job Description

Healthy outcomes start with positive patient experiences.

• 7.5 Hours a Week / Any 1 day out of 7 / Shift Times between 07:30 - 21:30
• £10.45 - £12.60 per hour
• Uniform Provided / Access to Blue Light Card / sodexo Benefits
• 20 Days Holiday per Year + Bank Holidays
• Location is Royal Stoke Hospital

Please take the time to read the attached job description

Job Introduction

This job puts good food on the table.

What you’ll do

• As a Food Service Assistant at Sodexo in Royal Stoke Hospital, you\'ll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You\'ll also help maintain a clean, safe environment in the kitchen and dining areas. With a cheerful attitude and great customer service, your presence can make a real difference in someone\'s day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

Responsibilities

• Prepare and present retail/food produce for daily service in line with specifications and Sodexo standards
• Maintain food safety, allergen awareness, stock rotation, and hygiene standards to ensure guest and staff safety
• Deliver excellent customer service, including upselling and supporting positive feedback and survey results
• Operate and declare the till daily, accurately capturing all revenue
• Support promotional activity by maintaining adequate stock levels and minimising waste or spoilage
• Participate in training, appraisals, and competency checks, and carry out additional duties to support smooth retail operations

What you bring

• Previous experience in food preparation and service within a fast-paced retail or customer-facing environment
• Level 2 Food Safety qualification (preferred) with strong literacy and numeracy skills
• Excellent communication and interpersonal skills with the ability to engage customers and colleagues at all levels
• Strong time management and organisational skills, able to prioritise effectively under pressure
• Self-motivated with a positive attitude to learning and personal development
• Team player who works well collaboratively while maintaining high standards

What we offer

• Working at Sodexo isn\'t just a job - it\'s a chance to make a difference every day. You\'ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications - so don\'t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We\'re a Disability Confident Leader employer. We\'re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.