Food Retail Assistant

The Third Space; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health club in Westminster, UK, is seeking a Food Retail Assistant. This role involves providing exceptional customer service while promoting health-focused products. Ideal candidates will have excellent communication skills, a passion for health and fitness, and experience in retail or catering. The position offers a competitive salary, complimentary club membership, and opportunities for career progression.

Benefits

Complimentary membership to all Third Space clubs

Buddy membership for a plus one

Opportunities for progress and development

Discounts on all NFF products and other retailers

Qualifications

• Passion for health and fitness.
• Previous experience in retail, catering, or customer service is advantageous.
• Smart and professional appearance.

Responsibilities

• Provide outstanding customer service and promote NFF products.
• Produce shakes and coffees for members.
• Maintain cleanliness and organization of the NFF area.

Skills

Excellent communication skills

Customer service

Interest in health and fitness

Fluency in written and spoken English

Ability to work in a team

Punctuality and reliability

Job description

Join the Natural Fitness Food team at Third Space as a Food Retail Assistant and play a vital role in providing outstanding customer service while promoting our new products. This position requires excellent communication skills, a commitment to maintaining the highest standards of service and an even better role to go into if you have a passion for health and fitness. Duties include:

• Act as a company ambassador, offering advice and information on Natural Fitness Food (NFF) products, smoothies, and any third-party promotions.
• Making and producing beverages such as shakes and coffees for our members.
• Complete daily checklists, report stock needs to the manager, and ensure customer‑facing presentation of products in the fridges.
• Unload deliveries, store items at appropriate temperatures, and maintain organized stock areas.
• Keep the NFF area clean and tidy, displaying approved literature and notices in an up‑to‑date manner.
• Continuously deliver and provide excellent, personalised service to our members with the ability to smile all day and be chatty with anyone and everyone.
• A keen interest in healthy food & fitness is required and any previous work in retail, catering or customer service would be fantastic. Want to get up each day and make a difference.
• Be fluent in both written and spoken English.
• Be able to provide a high standard of customer service.
• Have a smart and professional appearance.
• Enjoy talking and interacting with people.
• Punctual, trustworthy & reliable.
• Enjoy good, healthy food.
• Happy to work independently and as part of a team.
• Able to follow instructions and remember customer's order. At Natural Fitness Food we deliver world class, personalised service providing delicious, balanced meals and fresh, nutritious shakes within London's top health club, Third Space. Our customers trust us to fuel and repair their bodies so they can dedicate their time elsewhere. And we want you to join our team. This role is based on 40 hours a week between Monday‑Sunday and shift hours that range from 6:00am-9:30pm. All applicants must be legally entitled to work in the UK. Competitive salary.
• Complimentary membership to all Third Space clubs.
• Buddy membership for a plus one.
• Opportunities to progress and develop.
• Discounts on all NFF products and other retailers.