Food & Beverage Team Members

Radisson Hotel Group; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in Aberdeen seeks a Food & Beverage Host to enhance guest experiences through exceptional service and teamwork. Responsibilities include supporting the food & beverage department, ensuring guest satisfaction, and adhering to company values. Ideal candidates will demonstrate strong communication skills and a commitment to deliver quality service. No specific experience is required, making it an opportunity for passionate individuals to join a vibrant team.

Qualifications

• Experience in food & beverage service is beneficial but not essential.
• Commitment to delivering exceptional guest service.
• Ability to find creative solutions and take ownership of tasks.

Responsibilities

• Support smooth running of food & beverage department.
• Maximize guest satisfaction and comfort.
• Ensure all tasks are carried out in a professional manner.

Skills

Guest service orientation

Strong communication skills

Problem-solving skills

Job description

Overview

The Park Inn by Radisson Aberdeen is seeking dynamic Food and Drink team members to deliver great guest engagement in the hotel's new bar concept with fresh, locally sourced food, cocktails and malt whisky at its heart. Our Food & Beverage Service Team are the final piece of the puzzle, sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond, creating memorable moments for our guests. As Food & Beverage Host, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do. Interested then why not say Yes I Can! as we are looking for passionate people just like you.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements

• Experience in food & beverage service beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills

About the hotel

A perfect base for exploring Scotland’s Castle Country and Whisky Trail, the Park Inn Aberdeen hotel sits in the heart of the city located just off Union Street, in the City’s ‘Granite Mile’. The hotel is the perfect home base for exploring local attractions. The hotel is within walking distance of the train and bus stations as well as shopping and business districts. Our vibrant Aberdeen hotel offers comfort in the city centre with 185 comfortable bedrooms and suites, dining in our colourful restaurant and bar, fully equipped fitness centre and business lounge, with versatile meeting spaces which can accommodate board meetings or grand social events.

Careers

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.