Food and Beverage Team Member

The National Trust; Tadworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known heritage conservation organization in Tadworth seeks a Food and Beverage Team Member to enhance the dining experience. The position involves welcoming customers and maintaining food service standards. No previous experience is necessary, making this a great opportunity for enthusiastic individuals who enjoy teamwork and providing exceptional service. The role includes comprehensive training and offers substantial perks, including a pension scheme and discounts on various services.

Benefits

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Discounts on gyms and shopping

Flexible working opportunities

Employee assistance programme

Qualifications

• No experience needed but hospitality experience is a plus.
• Willingness to work in a team or independently.
• Desire to provide excellent service.

Responsibilities

• Welcome and care for guests at the café.
• Maintain high standards of food and drink preparation.
• Assist kitchen staff with food preparation when necessary.
• Participate in professional training and development.

Skills

Teamwork

Customer service

Adaptability

Attention to detail

Enthusiasm

Job description

Job Overview

• Food & Beverage Team Member - Tadworth*
• Summary*

The National Trust is renowned for its food and hospitality.

We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Member.

In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

Contract Details

• Contract type : *This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week.While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.

We’ll try to give as much notice as possible.

The role includes weekdays, weekends and Bank Holidays but does not require evening or split shifts.

• Contract duration : *Fixed term contract until 6th September 2026.
• Hours / Working pattern : *The caf is open 7 days a week all year round, working hours will be anytime between 9am and 5 : 30pm.
• Salary : * 12.25 per hour
• For this role, you’ll need to complete our online assessment instead of using a C.V.

or online application form.

This will help us understand more about your strengths and give you more information on the role.*

Benefits

• Benefits : * We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance.

Please read our package, below, to see what benefits we offer you.

To find out more about what it’s like to work in a food and beverage team for the National Trust,clickhere towatch our video.

Responsibilities

• What you'll be doing*

As a Team Member, you will be front of house, dealing directly with people.

You’ll welcome and look after everyone who comes to the caf .

With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time.

This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations.

You’ll always keep the standards of food and drink preparation and presentation high.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good.

At times, you will need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role.

You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached.

You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Who we're looking for*

No experience is needed, but we’d love to hear from you if you’re :

happy to work in a team or on your own initiative.

apeople person, who cares about giving great service.

enthusiastic and willing to learn.

Package Overview

• The package*

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Click here to find out moreabout the benefits we offer to support you.