Food & Beverage Team Member

Oxford Belfry Hotel & Spa; Milton Common; On-site; Part time

Benefits offered by this job

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Job summary

A renowned hotel & spa in Milton Common is seeking enthusiastic individuals for a customer service role in its Food & Beverage areas. The position offers flexible working hours, ideal for balancing school or other commitments. Employees will enjoy a wide range of perks including free health club membership, discounts across the hotel's collection, training support, and various development opportunities. Join a strong team dedicated to providing exceptional guest experiences while pursuing career growth.

Qualifications

• A passion for delivering exceptional guest service is essential.
• Strong customer service skills are required.
• Good time management and organizational skills are needed.

Responsibilities

• Ensure guest satisfaction and brand standards across food & beverage.
• Stay updated with pricing and promotions to provide advice to guests.
• Maximize sales by engaging with customers.

Skills

Exceptional guest service

Strong customer service skills

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154‑bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.