Food & Beverage Team Member

Lodge at Bristol; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A contemporary hotel in Bristol is seeking a Food Beverage Team Member. Ideal candidates enjoy working in a busy environment, focusing on delivering exceptional guest experiences with a friendly demeanor. Responsibilities include taking orders, serving guests, and maintaining high service standards. The position offers a competitive salary, career progression, and various employee benefits including tips, meals, and discounts.

Benefits

Tips paid monthly

Wagestream - Access to wages

28 days annual leave

Free meal whilst on duty

Employee Assistance Programme

Enhanced maternity and paternity pay

Discounted accommodation and food

Gym access and discounted spa treatments

Free car parking

Pension Life assurance

Long service awards

Qualifications

• Ideal candidates should have experience in a bar, café or restaurant.
• Strong work ethic is more important than experience.
• Ability to deliver warm hospitality in each interaction.

Responsibilities

• Greet guests with a warm and friendly smile.
• Take food and drink orders and serve guests.
• Assist with menu suggestions and recommendations.
• Prepare tables for guest visits.
• Maintain high service standards.
• Collaborate as part of a team.

Skills

Friendly

Personable

Customer service ethic

Job description

Job Ref: THW8910Branch: Lodge at BristolLocation: Lodge at Bristol, BristolSalary/Benefits: Competitive salary with great benefits + monthly GratuitiesContract type: PermanentHours: Full TimeShift pattern: Monday- Sunday 5 out of 7 days ( 6am- 7pm - mixture of shifts)Hours per week: 30Posted date: 30/09/2025Closing date: 13/11/2025

Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team! As a Food Beverage Team Member, to us you won't just be a waiter or waitress, as one of our team members, you'll become a member of our family who helps us create amazing experiences for our guests.

For Food Beverage Team Members, we are offering a rewarding role with scope for career progression along with;

• Tips paid monthly
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Free meal whilst on duty
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Discounted accommodation, food and drink in our beautiful properties across the country
• Free use of our brilliant gym on site and discounted spa treatments
• Free car parking (where applicable)
• Pension Life assurance
• Long service awards including free meals and free stays with your friends or family

Who are we looking for?

Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food Beverage Team Member you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction.

We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team.

It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you.

Your day to day as a Food Beverage Team Member.

• Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile
• As a Food Beverage Team Member, you will take food and drink orders and serve guests with a brilliant customer service ethic
• Assist with menu suggestions and recommendations
• Prepare perfectly laid tables for each guest visit
• Ensure our high standards are delivered and maintained at all times
• Provide our guests with the warmest hospitality, ensuring they want to return
• Team work

We’d love to meet you - Come and join our Daniel Thwaites Family

A contemporary hotel with it’s very own pub called The Black Sheep, the Lodge at Bristol offers a no nonsense stay for families, couples and those travelling on business looking for a pleasant place to stay on the edge of Bristol. Owned by Daniel Thwaites, sister to the next door spa hotel The Lodge at Bristol is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the fringes of the vibrant city of Bristol.