Food & Beverage Team Leader

National Trust; Downpatrick; On-site; GBP 25,000; Part time

Job summary

A prominent cultural organization is hiring a Food and Beverage Team Leader in Downpatrick, Northern Ireland. This part-time position focuses on providing great service and leading a team in a busy café environment. The ideal candidate will be friendly and adaptable, with no prior experience required. A range of benefits, including substantial pension contributions and discounts, is offered alongside competitive pay.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts for gym memberships and shopping

Holiday allowance up to 32 days

Flexible working opportunities

Employee assistance programme

Free parking at most Trust places

Qualifications

• No experience needed, but flexibility and a positive approach are preferred.
• Must be a people person who cares about providing great service.
• Will receive training in allergens and food safety.

Responsibilities

• Supervise the team to ensure excellent customer service.
• Help prepare food and support the kitchen team.
• Oversee the training and induction of new colleagues.

Skills

Friendly and adaptable

Enthusiastic and willing to learn

Strong communication skills

Health and safety compliance awareness

Problem solving

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: Part-time, 22.5 hours

Contract: 12 month Fixed Term Contract. This position offers a balanced schedule, averaging three days per week and including both weekdays and weekends to meet business needs. All shifts are during daytime hours, ensuring your evenings remain free.

Salary: £14,917.50 pro rata (FTE £24,862.50 per annum)

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust,

What you'll be doing

As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

No experience is needed, but we’d love to hear from you if you’re:

• friendly and adaptable, with a positive ‘can-do’ approach.
• enthusiastic and willing to learn.
• a people person, who cares about communicating well and giving great service.
• aware of health and safety compliance.
• a problem solver, who can lead and support a team every day.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places