Food and Beverage Supervisor

02- Food & Beverage; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A luxury hospitality establishment located in Greater London is seeking a Food & Beverage Supervisor. This role involves assisting the F&B Manager with daily operations and leading a team to ensure exceptional customer service. Candidates should have excellent communication skills, a proactive approach, and preferably experience in a five-star hotel environment. The company offers competitive salary and comprehensive benefits including holiday, life assurance, and a range of employee perks.

Benefits

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & family rates

Food and beverage discounts

Christmas gifts and employee parties

Cycle to work scheme

UK attraction discounts

Life assurance scheme

Employee assistance programme

Recognition awards

Qualifications

• High quality service and attention to detail comes naturally.
• 5-star hotel experience in a similar role is an advantage.

Responsibilities

• Manage the team to ensure excellent customer service.
• Carry out stock taking.
• Assist with training employees.

Skills

Excellent communication skills

Ability to take initiative

Multi-tasking

Attention to detail

Approachable and positive attitude

Job description

Compensation

Salary – £29,618 plus tronc

Holiday – 28 days holiday, enhanced after 5 years of service.

Benefits

• Free meals on duty.
• Uniform offered and dry cleaned.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.

About the role

F&B Supervisors on our team assist the F&B Manager with the day-to-day operation of all F&B outlets. They lead by example and encourage the team to embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.

Responsibilities

• Manage the team to ensure excellent customer service.
• Able to work in all areas of F&B outlets.
• Carry out stock taking.
• Assist with training employees.

Candidate profile

• Providing high quality service and attention to detail comes naturally.
• Excellent communication skills.
• Ability to take initiative.
• Very good at multi-tasking and remaining calm under pressure.
• A smart and professional appearance.
• Values being part of a team and supporting colleagues.
• Approachable, positive, and proactive manner.
• 5-star hotel experience in a similar role would be a real advantage.

Career growth

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.