Food and Beverage Supervisor

The Slaughters Country Inn - Restaurant; Cheltenham; On-site; GBP 24,000 - 28,000; Full time

Job summary

A charming Cotswold inn is seeking a Food and Beverage Supervisor to lead the restaurant team. This role emphasizes exceptional service and fostering teamwork among colleagues. The ideal candidate will possess strong communication skills and a passion for creating memorable guest experiences. Benefits include competitive pay with tips, employee discounts, and a supportive work environment that values personal development and well-being. Flexibility and a positive attitude are essential in contributing to a harmonious workplace.

Benefits

Competitive pay including service charge and tips

Retail and hospitality perks through Perkbox

25% off food & beverage within hotels

Confidential helpline via Employee Assistance Programme

Free meals on duty

Development pathways for career growth

Milestone awards for tenure

Qualifications

• Ability to lead and supervise restaurant teams.
• Passion for customer service and ensuring guest satisfaction.
• Flexibility to adapt to changing schedules.

Responsibilities

• Supervise the restaurant team to provide exceptional service.
• Ensure knowledge of the menu and assist guests.
• Build close relationships with colleagues and guests.

Skills

Strong communication skills

Team leadership

Customer service

Job description

Location
Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off‑site staff accommodation, in order to help the newest members of the team re‑locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on‑site at the hotel.
Service Charge – We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team.
Service charge can be in the region of £260 a month (close to £3,200 per year) over and above base pay, for a full time employee.
Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Come and join our team as an Food and Beverage Supervisor and let your passion and personality shine

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Food and Beverage Supervisor, you will lead by example, supervising the restaurant team and ensuring we always provide exceptional service to our guests.

We want all of our guests to enjoy their time with us, and make memories that last a lifetime.

Check out some of the key points about the role:

• We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests, if they ask for help.
• You spend a lot of your life at work, meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

If you're the type of person that likes to learn and share the wisdom, get in touch.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)