Food and Beverage Assistant

Signature Senior Lifestyle Ltd; Reading; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care provider in Reading is looking for a Food and Beverage Assistant to deliver excellent service in a luxury care environment. Responsibilities include welcoming residents, serving food, and supporting dining operations across various areas. Candidates should have a friendly personality, strong organisational skills, and ideally some experience in a busy restaurant. The role offers part-time shifts with competitive pay and numerous benefits such as paid leave, life assurance, and free meals during shifts.

Benefits

From £12.60 per hour

Up to 30 days annual leave

Workplace pension

Free meals on shift

Life Assurance Scheme

'Blue Light' discount scheme

Refer A Friend Incentive

Ongoing career training

Employee Assistance Programme

Qualifications

• A year's experience working in a busy restaurant is an advantage.
• Must be kind, compassionate, proactive, and organised.

Responsibilities

• Welcome residents and explain menu choices.
• Serve food and maintain dining room cleanliness.
• Support dining operations in various areas.

Skills

Exceptional organisational skills

Friendly personality

Customer service experience

Ability to handle complaints calmly

Job description

Food and Beverage Assistant

Become the warm, welcoming face of our bistro and restaurants when you join Signature Senior Lifestyle as a Food and Beverage Assistant, at our luxury care and nursing home in Caversham. We aim to offer a food & beverage service experience that is comfortable, easy, accessible and surprising. Our Food and Beverage Assistant will deliver restaurant quality service to our residents with a smile. You'll welcome residents in, explain menu choices in a clear, concise way, serve food from the kitchen and take pride in keeping the dining room spotlessly clean. Your role will also support dining operations or food & beverage service in other areas such as the Private dining room, Café, Sky Lounge Bistro or special events as applicable to the home where you are applying. You'll take dealing with complaints in your stride, ensuring the resident feels listened to and understood, and making sure the supervisor is informed of any issues quickly, in a calm and polite manner. Internally, this role is called Hospitality Assistant, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. As well as your charming, friendly personality and exceptional organisational skills, a year's experience working in a busy restaurant is an advantage.

Benefits

• From £12.60 per hour
• Part time shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Reading nearest train station
• Walking - 1.5 miles from nearest train station
• Public Transport - Route Berry 23 from Reading station to 1 mins walk from home