FOH Team Member - Slim Chickens - Swansea

Slim Chickens - Boparan Restaurant Group; Swansea; On-site; GBP 20,000 - 25,000; Full time

Job summary

A modern dining establishment in Swansea is seeking a Front of House Team Member to provide exceptional customer service and enhance dining experiences. The ideal candidate will have a passion for hospitality and the ability to multitask in a lively environment. Responsibilities include welcoming guests, taking orders, and ensuring customer satisfaction. Enjoy flexible schedules and generous colleague discounts on food and retail. If you are enthusiastic about service and want to be part of a growing team, apply today!

Benefits

50% discount for team members and friends

Access to discounts at various retailers and restaurants

Free mortgage advice

Access to earnings anytime through Wagestream

Healthcare Cashplan

Referral rewards

Career advancement opportunities

Flexible working hours

Qualifications

• Positive attitude and passion for customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and contribute to a positive environment.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Take and deliver orders accurately and efficiently.
• Ensure a positive and memorable dining experience.

Skills

Positive attitude

Strong communication skills

Teamwork

Attention to detail

Multitasking

Job description

Could you be our next Front of House Team Member at Slim Chickens Swansea?

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast‑paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?

Slim Chickens is aSunday Times Best Big Company to work for 2025, where you will have endless opportunities to develop, grow and learn new skills, whilst working along side some of the best colleagues in hospitality, there really has never been a better time to join us!

At Slim Chickens, Southern‑inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast‑paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer‑facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here:

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high‑street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
✅Honest - Acting with integrity in everything we do
✅Hardworking – Giving our best, every day
✅Hungry – Always striving for growth and excellence
✅Heart – Caring deeply about our people, our guests, and our communities