FOH Team Member - Carluccio's - Bluewater

Carluccio's - Boparan Restaurant Group; Greenhithe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading Italian restaurant group in Greenhithe is seeking a vibrant Front of House Team Member to provide exceptional service and create memorable dining experiences. You will greet guests, take orders, ensure a clean dining area, and handle payments. Ideal candidates will have a passion for hospitality and excellent customer service skills. This role offers great benefits including discounts, flexible hours, and opportunities for career development in a dynamic environment.

Benefits

50% off total bill for you and friends

Exclusive discounts on retailers

20% off retail gift shop

Access to advanced pay

Bonus scheme for referrals

Career development opportunities

Flexible working opportunities

Qualifications

• Passion for hospitality and customer service.
• Ability to work in a fast-paced environment.
• Experience in a similar role is a plus.

Responsibilities

• Greet and seat guests warmly.
• Take orders and deliver food with hospitality.
• Maintain cleanliness and ambiance of the dining area.
• Handle payments and assist with reservations.

Skills

Customer service skills

Teamwork

Communication

Attention to detail

Job description

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role:

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You?

• Feast on 50% Offyour total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discountson thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites:Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need Itwith Wage Stream, offering access to advanced pay.
• Refer Friends and Earnwith our bonus scheme.
• Skyrocket Your Career:Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way:Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:

• ✅ Honest – Acting with integrity in everything we do.
• ✅ Hardworking – Giving our best, every day.
• ✅ Hungry – Always striving for growth and excellence.
• ✅ Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Bluewater offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.