FOH Team Member

The Queen's Arms, Heathrow T2; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant pub at an airport is seeking Bar & Waiting Staff to provide excellent customer service. Candidates should be sociable, friendly, and passionate about food and drinks. Team players with great communication skills will thrive in this environment. Join a supportive team at a dynamic location with opportunities for personal and professional growth. A fantastic range of benefits is also available to employees.

Benefits

25% discount on food and drink

Healthcare Cash Plan

Discounted hotel stays

Continuous growth opportunities

Access to online benefits platform

Qualifications

• Friendly and approachable personality.
• Excellent teamwork and positive attitude.
• Ability to communicate effectively with customers.

Responsibilities

• Engage in friendly interactions with customers.
• Provide excellent service and support to the team.
• Promote food and drink offerings.

Skills

Sociable

Team player

Communication skills

Passion for food and service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Located landside at Heathrow Terminal 2, The Queen's Arms is the perfect place to meet and greet, or drop off friends and family. If you love watching the planes and sharing in people's joy as they venture off on their holidays, this is the place for you!

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.