FM Operations Manager - Hard Services

Catch 22; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national facilities management organization is seeking a senior facilities professional to lead its hard services and FM capability in Yorkshire. This full-time role involves strategic and operational leadership while fostering business development and contract growth. The ideal candidate will have a strong technical background in facilities management and extensive experience in client relationship management. The position offers a salary around £60,000 per year, with standard Mon-Fri working hours.

Qualifications

• Strong technical background in facilities management.
• Proven track record of growing contracts.
• Experience in developing client relationships.

Responsibilities

• Lead and grow hard FM services and capability.
• Identify opportunities and develop new service offerings.
• Manage a small team and drive best practices.

Skills

Strategic leadership

Operational management

Business development

Client relationship management

Statutory compliance

Asset management

Job description

Catch 22 are supporting a national organisation seeking a senior facilities professional to lead and grow its hard services and FM capability in Yorkshire.

The role combines strategic and operational leadership of hard FM services, including asset management, statutory compliance, building performance, and lifecycle planning, with a strong focus on business development and contract growth. The post holder will work closely with senior stakeholders and clients to identify opportunities, develop new service offerings, and expand existing contracts, ensuring the organisation's FM services continue to evolve and meet client needs.

Alongside client and operational responsibilities, the role includes leading and developing a small team, embedding consistent standards, and driving best practice across hard services delivery. The successful candidate will be comfortable operating at both strategic and hands‑on levels, balancing service excellence with commercial growth.

This opportunity is ideal for an experienced hard services or FM leader with a strong technical background, commercial acumen, and a proven track record in growing contracts and developing client relationships.

Paying a salary of around £60,000, working full time, Mon‑Fri hours.

If suitable, please apply to show your interest