FM Administrator

Serco Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading facilities management company in the United Kingdom is seeking an experienced FM Administrator to provide essential administrative and business support to the Facilities Management Department. Responsibilities include purchasing consumables, processing contractor requests, and maintaining compliance records. The ideal candidate will possess strong organizational skills, customer service experience, and be proficient in MS Office. This part-time role offers competitive pay and various employee benefits.

Benefits

Competitive salaries with annual reviews

Contributory pension scheme up to 6%

Competitive annual leave entitlement

Wide range of learning opportunities

24/7 Employee Assistance Programme

Discounts at approximately 1,000 retailers

Paid volunteering day each year

Qualifications

• Self-motivated and able to work unsupervised on Admin tasks.
• Experience of working in a customer focused environment.
• High level of competency in MS Office skills.

Responsibilities

• Purchase consumables for the contract.
• Process FM contractor site visit requests.
• Act as point of contact for uniform and IT requirements.

Skills

Self-motivated

Customer focused experience

Good written skills

Accurate notes and minutes

MS Office proficiency

Interpersonal skills

Organisational skills

Full driving license

SC clearance

Job description

Part time/ 30 hours/8.30am - 3pm Monday - Friday

RAF Oakhanger, Bordon, GU35,9JA

Salary: Competitive plus benefits

Serco is looking for a FM Administrator to provide administration and business support to the Facilities Management (FM) Department on the SDW contract and be a point of contact for the Customer at the Oakhanger site.

Main Accountabilities:

• Purchase consumables for the contract, including cleaning and stationery supplies
• Ensure FM contractor site visit requests are processed in a timely manner
• Obtain and collate the necessary documentation for Security Clearance or renewal of FM contractors prior to processing by the Vetting & Access Administrator
• Log Help Desk requests for the Oakhanger site using the customer's IT system
• Act as point of contact for all Serco SDW uniform and IT requirements, successfully managing the purchasing process
• Maintain FM contractor Risk Assessment Method Statement (RAMS) records, and regularly check to ensure all contractors are compliant
• Assist the Contract Manager with the management, training, and licencing of all site Fire Marshals
• Responsible for the efficient operation of the Meeting Room booking system
• Support with the checking and maintenance of timesheets for the SDW contract
• Assist with Serco SDW Recruitment and support in attending interviews when required
• Responsible for dissemination of approved internal and external communications
• Take on the role of Serco SDW Data Protection Champion
• Organise, attend, and minute various monthly and ad hoc meetings
• Provide cover, where required, for team members during absence and holiday
• Safe, effective, and economic operation of the Business Administration area
• Compliance with all Serco Management System policies and procedures
• Develop and maintain internal and Serco Shared Services stakeholder relationships
• Comply with applicable QHSE Fire, Human Resources, and Security policies
• Uphold the values and behaviours of Serco and abide by the Governing Principles
• Promote Business Continuity and continuous improvement in your area
• Conduct any other task as requested by the Senior Business Administrator and FM Finance & Compliance Manager

What you will need to do the role:

• Self-motivated and able to work unsupervised on Admin tasks set by the Senior Business Administrator and FM Finance & Compliance Manager
• Experience of working in a customer focused environment
• Good written skills
• Able to take accurate and relevant meeting notes and produce timely and accurate minutes
• High level of competency in MS Office skills
• Good interpersonal skills
• Good organisational skills
• Full driving licence
• Hold SC clearance or have no problems obtaining it.

What we offer:

• Salary:salaries with annual reviews
• Pension:Up to 6% contributory pension scheme
• Holidays:Competitive annual leave entitlement.
• Training and development:We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity:Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme