Floor Manager – Seabird

AccorHotel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global hospitality brand is seeking a Floor Manager to join its restaurant team in London. You will manage daily operations ensuring health and safety compliance, support staff training, and oversee guest experience. The ideal candidate has strong relationship-building skills and a passion for hospitality. This position offers a competitive hourly rate and various benefits, including 28 holiday days and opportunities for growth within the company.

Benefits

Competitive hourly rate

28 days holidays

Health cash plan

Free night at The Hoxton

Employee discounts

Qualifications

• Passionate about creating memorable experiences for guests and colleagues.
• Ability to grow and nurture long-lasting relationships.
• Attention to detail and a strong understanding of hospitality.

Responsibilities

• Ensure restaurant/bar compliance for health and safety.
• Run daily briefings for the restaurant/bar team.
• Coordinate and manage the reservations system.
• Support the Restaurant AGM with food and beverage stock management.

Skills

Relationship building

Attention to detail

Hospitality knowledge

Team collaboration

Job description

Company Description

We’re looking for a Floor Manager to join our restaurant team in Seabird at The Hoxton, Southwark.

The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe!

Job Description

What you’ll do…

• Ensuring the restaurant/bar area are H&S compliant for each shift
• Run the daily briefing for the restaurant/bar team
• Coordinating and running the reservations system
• Drafting Floor plan based on covers
• Supporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock counts
• Support the Restaurant AGM on training of wine, food and beverage menus
• Cash handling and daily reporting of revenues as per hotel SOP’s
• Labour scheduling
• Responsible for the service on the floor and bar
• Responsible for the safe opening and closing of the restaurant
• Working with the culinary team on menus, service and product availability

Qualifications

What we’re looking for…

• You are the person that knows everyone, and they all know you.
• Nothing is an issue for you – you know what our guests want even before they do.
• Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
• You understand hospitality, it’s in everything you do.
• You pay attention to the details and care about creating great work.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What’s in it for you…

• Competitive hourly rate plus tronc
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties — we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.