Flight Operations Assistant

Red Sky Personnel Ltd; England; On-site; GBP 27,000; Full time

Job summary

A leading aviation services company is seeking a detail-oriented Flight Operations Officer to join their team at London Oxford Airport. This role involves planning and coordinating flight schedules, ensuring compliance with aviation regulations, and liaising with crews and passengers to provide excellent customer service. Candidates should have a strong enthusiasm for aviation, excellent communication skills, and the ability to manage multiple tasks effectively. The position offers a salary of £26,500.00.

Qualifications

• Ability to convey clear, concise information to flight crews and clients.
• High level of accuracy in data interpretation and operation monitoring.
• Quick initiative in addressing operational issues.

Responsibilities

• Plan and coordinate flight schedules.
• Ensure compliance with aviation regulations.
• Liaise with UK Border Force requirements.
• Communicate with flight crews and ground teams.
• Prepare departure packs for crews.

Skills

Strong enthusiasm for the aviation industry

Proficient in standard office applications

Excellent verbal and written communication skills

Attention to detail

Strong analytical thinking

Ability to manage multiple tasks

Excellent organisational skills

Job description

We are seeking a detail-oriented and efficient Flight Operations Officer to join the team based within a busy and versatile Airport Terminal. The Flight Operations Officer will focus on the efficient handling of all aircraft movements and requests through London Oxford Airport. The role will be responsible for liaison with both flight crews and passengers, as well as other airport departments, to ensure effective and timely operations, whilst always providing excellent customer service.

Salary : £26,500.00

The role as it stands is a rolling pattern of 3 x earlies, 3 x lates & 3 days off.

Apply online only) (early shift)

Apply online only) (late shift)

Key Responsibilities

• Plan and coordinate flight schedules.
• Ensure all operations comply with relevant aviation regulations and safety standards.
• Assist / Liaise with UK Border Force requirement
• Receive and greet all visitors, passengers and crew upon arrival at the airport terminal
• Maintain / disseminate all airport weather warning
• Communicate with flight crews and ground teams to ensure efficient operations.
• Assist in the preparation and management of flight documentation.
• Arrange and monitor all relevant flights for NASP / Screening
• Monitor and resolve operational issues, such as delays or cancellations
• Arrange and record ancillary services as requested by crews and or passengers
• Monitor all computer systems to ensure all customer requests are prioritised and dealt with promptly
• Prepare departure packs for outgoing crews, including weather information, NOTAMs, and ATC instructions
• Assist with airport emergency procedures as per the Aerodrome Manual
• Liaise with Ground Handling for information positioning of aircraft on the airfield, refuelling & related services
• Raise invoices and process payments for landing fees, fuel, and any additional services
• Control airfield access from the terminal building and manage all aspects of ground handling and customer service.
• Adhere to all health, safety, and welfare guidelines, reporting hazards and unsafe practices immediately.
• Any other reasonable request within the limits of your skills or experience.

Required Skills & Competencies

• Strong enthusiasm for the aviation industry with a genuine interest in flight operations.
• Proficient standard office applications; able to quickly learn new digital tools.
• Proven capability to manage multiple tasks simultaneously in a fast-paced, time-critical environment while maintaining accuracy and situational awareness.
• Communication Skills : Excellent verbal and written communication skills; able to convey clear, concise information to flight crews, ground teams, and external clients.
• Attention to Detail: High level of accuracy in data interpretation, documentation, and operational monitoring.
• Problem-Solving: Strong analytical thinking and the ability to use initiative to address operational issues quickly and effectively.
• Situational Awareness : Ability to maintain a comprehensive awareness of operational status, weather impacts, aircraft status, and crew considerations.
• Time Management : Excellent organisational skills with the ability to prioritise workload efficiently.