Flexible Outpatient Booking & Admin Specialist

NHS; Frimley; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prominent NHS Trust in the United Kingdom is looking for an organized and adaptable individual to provide high-quality administrative support in a dynamic healthcare environment. The successful candidate will coordinate outpatient appointments, support IT systems implementation, and ensure compliance with NHS standards while maintaining confidentiality. This role requires exceptional customer service skills and offers a salary ranging from £26,240 to £27,928 annually, along with opportunities for professional development.

Qualifications

• Experience of working in a hospital or busy office environment.
• Customer care experience is essential.
• NHS experience is preferred.
• Call centre experience is beneficial.

Responsibilities

• Coordinate and book outpatient appointments.
• Support implementation of new IT systems.
• Handle patients' enquiries professionally and sensitively.

Skills

Good communication skills both verbal and in writing

Excellent customer service skills

Attention to detail and accuracy

Logical thinker

Education

GCSE English and Maths pass or equivalent

ECDL or equivalent

NVQ Level 3 Administration or equivalent

Job description

A prominent NHS Trust in the United Kingdom is looking for an organized and adaptable individual to provide high-quality administrative support in a dynamic healthcare environment. The successful candidate will coordinate outpatient appointments, support IT systems implementation, and ensure compliance with NHS standards while maintaining confidentiality. This role requires exceptional customer service skills and offers a salary ranging from £26,240 to £27,928 annually, along with opportunities for professional development.