Fleet Operations & Customer Support Specialist

Dawsongroup; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading asset rental company in Ipswich is seeking a Customer Service Executive to support day-to-day fleet operations. The role involves ensuring vehicles meet safety standards, assisting customers, and conducting vehicle inspections. Key qualifications include strong communication skills, a full UK driving licence, and a friendly approach. The company values potential and attitude as much as experience, offering training and growth opportunities within a supportive team environment.

Benefits

25 days leave plus bank holidays

Life assurance

Funded training

Wellbeing support

Long-term progression opportunities

Qualifications

• Confident communicating with customers in a friendly and professional way.
• Able to follow processes, complete paperwork accurately.
• Hold a full UK driving licence.

Responsibilities

• Carry out vehicle check in and check out inspections accurately.
• Support fleet maintenance and MOT scheduling.
• Respond promptly to customer queries.

Skills

Customer communication

Problem-solving

Organizational skills

Basic system usage

Job description

A leading asset rental company in Ipswich is seeking a Customer Service Executive to support day-to-day fleet operations. The role involves ensuring vehicles meet safety standards, assisting customers, and conducting vehicle inspections. Key qualifications include strong communication skills, a full UK driving licence, and a friendly approach. The company values potential and attitude as much as experience, offering training and growth opportunities within a supportive team environment.