Fleet Business Support Officer – Essex County Fire and Rescue Service

National Fire Chiefs Council Limited.; Colchester; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A public service organization is seeking a Fleet Business Support Officer to ensure smooth operations through data analysis and process improvement. Responsibilities include tracking asset performance, maintaining documentation, and implementing health and safety policies. This hybrid role offers a balanced work environment and requires proven experience and strong analytical skills.

Qualifications

• Proven experience in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.

Responsibilities

• Tracking and reporting asset performance through data analysis.
• Supporting workflows and ensuring regulatory compliance.
• Managing digital records and requests for dashcam footage.

Skills

Analytical skills

Problem-solving skills

Communication abilities

Proficiency in data analysis tools

Job description

Overview

Job Title: Fleet Business Support Officer
Contract: Permanent
Working Hours: 37 hours per week
Salary: £34,434.00 – £37,280.00
Location: Fleet Workshops, Lexden
Closing Date: 28 September 2025

We are open to discuss working arrangements including flexibility over hours and location; however, as a hybrid role your work will be balanced between home and Service facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week.

Role

Join our Fleet & Equipment team as a Business Support Officer and become the driving force that keeps our operations running smoothly. You’ll be a key contributor to our ongoing success, harnessing attention to detail and data to ensure asset performance stands out, and your insight will help shape future improvements. You’ll collaborate across teams to streamline processes and maintain high standards in data accuracy and compliance. If you thrive in a dynamic environment and are committed to excellence, this is an opportunity to turn analytical skills into real-world results.

What You Will Be Working On

• Tracking, reporting and supporting asset development by monitoring performance through data analysis and regular reporting.
• Supporting and reviewing workflows, maintaining professional documentation, coordinating audits, and ensuring regulatory compliance.
• Supporting workshop operations, liaising with internal teams and external partners, and gathering feedback for service improvement.
• Implementing health and safety policies, conducting risk assessments, and fostering a safety-focused culture.
• Managing digital records and systems, ensuring data integrity, and handling requests for dashcam footage.

What Are We Looking For?

• Proven experience in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Proficiency in data analysis and performance monitoring tools.
• Ability to work collaboratively in a dynamic environment.

This role will be subject to a Disclosure and Barring Service (DBS) check.