Fleet Ambassador

DPD UK; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading delivery service provider in Southampton is seeking a Fleet Ambassador to ensure vehicle condition and compliance. You will conduct inspections, manage reports, and support depot operations. Candidates should have robust organisational skills, the ability to work independently, and uphold the company's values. This full-time position offers competitive pay, enhanced benefits, and career development opportunities.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Onsite health and wellbeing services

Free onsite car parking

Discounted shopping from hundreds of retailers

Milestone Days off

Qualifications

• Experience in a fleet management or transportation role.
• Knowledge of health and safety regulations.
• Attention to detail in vehicle inspections.

Responsibilities

• Ensure all vehicles are checked for condition and compliance.
• Conduct regular site and equipment checks.
• Report fleet accidents through the specified portal.

Skills

Good planning and organising skills

Ability to prioritise and manage time effectively

Ability to cope with change

Ability to handle difficult situations and challenging conversations

Systematic and methodical work style

Ability to work independently

Core DPD DNA values adherence

Job description

Contract: Permanent 37.5 Hours Per Week

Salary: £14.93ph - Overtime Paid at an enhanced rate

Location: DPD Southampton Depot, Unit 1, Site D, Hamilton Business Park, Hedge End, Southampton, SO30 2JR

Days of Work: Monday - Friday

Hours of Work: 05:30am start

DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. DPD UK has a turnover of nearly £2 billion and aims to be the most sustainable delivery company in the UK. DPD UK also aims to deliver the best service, use the best technology, and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

As our Fleet Ambassador, your key objective is to ensure that all vehicles are checked for vehicle condition and road worthiness in terms of legal, corporate image and operational compliance, with exceptions reported via the vehicle check app and defect procedure. You will ensure all drivers identify and correctly report defects via the correct processes and that they are rectified. You will conduct all Owner Driver lease vehicle start/end handovers for employment, terminations, vehicle swaps and hire vans. In addition, you will provide support to the depot operation by conducting regular site and equipment checks. You will also be responsible for reporting any fleet accidents on our portal TranMan.

Key Daily Checks

• To check all fleet vehicles including rental vehicles on a daily basis and record the check and condition via the Vehicle App.
• Check 3.5 Tonne Vans to ensure they do not exceed 3.5 tonnes in weight using the weighbridge.
• Fleet Ambassador to VOR (vehicle off road) vehicles if damage or defects are found.
• Check all associated vehicle equipment, including material handling equipment, jump packs, fuel pumps and enclosure.
• Ensure the site adheres to health and safety rules, including clear traffic flow and effective use of parking.
• Ensure all drivers wear the correct DPD uniform and that vans are kept up to company standards and clean at all times.

Key Weekly Checks

• If damage is found on Owner Driver vehicles, a 21-day notice is recorded via the app.
• Record all 21-day notices/7-day notices into a Google Calendar shared with your Transport Team.
• Review outstanding 21-day notice letters with the Depot Quality Manager or Depot Manager.
• Conduct a weekly check and download information from the HGV fleet, accounting for discrepancies.
• Check Fleet Stock (mirror glasses, lamps, bulbs, etc.) and reorder as required.
• Ensure that the gritter is in full working order and clean during the winter period; report defects to your Regional Transport Engineer.

Qualifications / What we’re looking for

• Good planning and organising skills
• Ability to prioritise and manage time effectively
• Ability to cope with change
• Ability to handle difficult situations and challenging conversations
• Able to work in a systematic, methodical and orderly way, following all depot instructions and procedures including regulatory requirements (e.g., Health and Safety)
• Able to work on your own initiative and without close supervision
• Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work

Additional Information / Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand – essential health and wellbeing services for you and eligible family members
• Free onsite car parking for all employees
• Vitality at Work
• Health Kiosks visiting every location
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses for employees who regularly use a screen

Joining DPD can lead to not just a stable job but also a career. We recognise and develop talent and offer development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers\' promises, apply today.