Flagship Luxury Store Director — Lead Elite Team & Elevated Client Experience

CVUK; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading luxury fashion retailer in London is seeking a Store Director to lead a flagship boutique within Harrods. This role involves inspiring a diverse team, ensuring exceptional client experiences, and driving business performance. The ideal candidate will have proven experience in luxury retail leadership, particularly at Harrods, along with strong commercial acumen and a passion for fashion. Competitive compensation is offered along with opportunities for professional growth.

Qualifications

• Proven experience in luxury retail leadership, ideally in a flagship or department store setting.
• Current or recent experience working at Harrods is essential.
• Fluent in English; additional languages are a plus.

Responsibilities

• Inspire and lead a diverse team through hands-on coaching.
• Lead by example on the shop floor to deliver exceptional service.
• Drive top-line sales and identify opportunities to maximize performance.
• Ensure full compliance with company policies and operational standards.

Skills

Luxury retail leadership

Strong commercial acumen

Excellent communication skills

Client service passion

Job description

A leading luxury fashion retailer in London is seeking a Store Director to lead a flagship boutique within Harrods. This role involves inspiring a diverse team, ensuring exceptional client experiences, and driving business performance. The ideal candidate will have proven experience in luxury retail leadership, particularly at Harrods, along with strong commercial acumen and a passion for fashion. Competitive compensation is offered along with opportunities for professional growth.