Fitness Coach - 16hrs Week

HILTON WORLDWIDE; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading global hospitality group in Greater London is seeking a part-time Fitness Instructor. Responsibilities include scheduling, organizing activities, running fitness classes, and ensuring excellent customer service for members and hotel guests. Ideal candidates must have NVQ Level 2 & 3 in Fitness Instructor / Personal Training, strong teamwork skills, and a passion for health and fitness. Benefits include competitive pay, personal development opportunities, and various employee discounts.

Benefits

Hourly pay ranging from £12.50 to £13.75

Free meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• High level of personal hygiene and grooming standards.
• Positive attitude.
• Committed to delivering a high level of customer service.

Responsibilities

• Schedule annual holidays in line with business trading cycle.
• Organize your work area/tools to ensure excellent customer service.
• Run classes and provide coaching as scheduled by the Club Manager.
• Ensure all members and hotel guests receive friendly and efficient service.

Skills

Teamwork

Customer Focus

Dependability

Adaptability

Good communication skills

Passion for health and fitness

Education

NVQ Level 2 & 3 in Fitness Instructor / Personal Training

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow., Planning Activities 5%

Responsibilities

• Planning Activities (5%) - Schedule annual holidays - where possible in alignment with business trading cycle.
• Organizing Activities (5%) - Organise yourself and your work area/tools to ensure you are able to deliver excellent customer service.
• Schedule induction programs for members.
• Understand and advise members and guests on the correct usage of gym equipment.
• Report for duty on time in line with departmental personal presentation standards.
• Carry out regular pool tests.
• Maintain cleanliness of reception, changing rooms, pool side and gym facilities.
• Carry out fitness assessments on members as required.
• Adhere to all health and safety regulations.
• Promote the facilities to hotel residents and perspective members.
• Be aware of the department standards, goals, objectives and performance.
• Direct Activities (40%) - Run classes / provide coaching as scheduled by the Club Manager.
• Guest Facing Activities (40%) - Ensure all members and hotel guests are acknowledged immediately.
• All members and hotel guests receive a friendly, efficient service with appropriate personalised plans that support their membership goals.
• Deal with any member problems effectively and refer any which you cannot resolve to your supervisor.
• Support membership growth by working proactively with sales team and supporting enquiry conversion via telecons, prospect club tours etc.
• Demonstrate an awareness of member priorities and anticipate needs.
• Action all member requests in friendly efficient manner.
• Team Activities (10%) - Work as part of the Fitness team, interacting positively with colleagues.
• Attend team briefings, meetings or training as required.
• Ensure behaviour respects privacy, safety and security of members and colleagues.
• Provide constructive feedback to leadership.
• Support colleagues whose workload may temporarily exceed your own.

Departmental goals in relation to Financial Performance, Guest Experience and TM Experience, Relevant Quality/Brand/Safety Audits.

Qualifications

• Teamwork, Customer Focus, Living the Values, Dependability, Adaptability, Quality, Productivity.
• NVQ Level 2 & 3 in Fitness Instructor / Personal Training.
• High level of personal hygiene and grooming standards.
• Positive attitude.
• Good communication skills.
• Committed to delivering a high level of customer service.
• Passion for health and fitness.

Preferred Experience

• Previous experience in fitness industry.
• Experience in personal training.
• Knowledge of diet and nutrition.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• Hourly pay ranging from £12.50 up to £13.75 on a 16 hour a week part-time contract. The working schedule includes weekends.
• Free and healthy meals when on duty.
• Grow your Career.
• Personal Development programmes designed to support you at every step of your career.
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com).
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
• Team Member Referral Program.
• High street discounts: with Perks at Work.
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
• Discounted dental and health cover.