Fire & Security Service Engineer

EMCOR UK; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company in Greater London seeks a skilled professional for system maintenance and repairs of fire systems. The role requires strong diagnostic skills and proven experience in fire system service and maintenance. Good communication with clients is essential, alongside adherence to British Standards and safety protocols. Outstanding benefits, including extensive learning and development opportunities, are provided to support employee growth and well-being.

Benefits

25 days holidays + bank holidays

Holiday Buy Scheme

Industry-leading maternity & paternity policies

Refer a friend scheme

GEMS – internal recognition scheme

Access to flex benefits

Bike-to-work scheme

Paid volunteering and charity days

Medicash – health cash plan

Employee assistance programme

Qualifications

• Proven experience within a similar role or environment.
• Knowledge of British Standards and NACP.
• Experience with permits-to-work systems and risk assessments.

Responsibilities

• Carry out planned preventative maintenance activities.
• Provide system repair and modifications.
• Maintain communication with the service centre and clients.

Skills

Fire systems maintenance

Diagnostic and fault-finding skills

PC and LAN/WAN networking skills

Health & Safety training

Education

GCSE level with City & Guilds or equivalent

Job description

Job Purpose :

To provide system maintenance, reactive and small or extra works to fire systems comprising of both internal and external clients. We would prefer someone with a multi‑disciplined background in Fire and Security. Installation experience is not required. Knowledge of Advanced, Kentec and Protec systems will be an advantage.

About the role

What you’ll do

• Carry out planned preventative maintenance activities.
• Upgrades and system repairs.
• Modifications in line with contract requirements.
• Regular communication with the service centre or client on Key Point Indicators and service level agreements.
• Provide planned preventive maintenance, system repair, small works and system commissioning activity in conjunction with Specialist Services requests and/or site clients requirements.
• Prepare dilapidation reports on newly acquired contracts and advise or recommend improvement, additions or reductions.
• Provide design, support and quotation delivery in accordance with relevant British Standards.
• Maintain a strong working relationship and communication between the client and EMCOR UK.
• Ensure policies, procedures and standards are in place and adhered to in order to maintain the integrity of the Contract portfolio, and that ongoing operational activities are implemented to provide high quality service to customers.
• Maintain the Service Portfolio to the highest quality standard in all areas of activity in order to satisfy and maintain the requirements of external quality verification.
• Comply with policies relating to health, safety, security, environmental and technical compliance issues that affect customers and employees, ensuring that all rules are adhered to at all times to maintain a high standard of discipline.
• Ensure risk assessments are completed or reviewed for every task being carried out.
• Comply with the mandatory requirement on wearing PPE.
• Ensure all works are completed in accordance with relevant British Standards and good working practices.
• Ensure timely submission of time sheets, mileage sheets and necessary administration paperwork, as detailed in the engineer’s policies or required by the company/client.
• Ensure close cooperation and coordination with the EMCOR Service Centre; ensure that all non‑compliance and recommendations are followed up with a quotation or quotation build‑up sheet.
• Comply with any request for any other duties on a time‑to‑time basis.

Qualifications

• Proven experience within a similar role or environment.
• Educated to GCSE level with City & Guilds or equivalent in installation of electronic equipment.
• Proven experience with fire systems and in the service and maintenance of fire systems.
• Adequate knowledge of relevant British Standards with a working knowledge of NACP.
• Advanced diagnostic and fault‑finding skills, with the ability to resolve issues by elimination and/or technical recommendations.
• Knowledge and experience of permits‑to‑work systems, method statements and risk assessments.
• Advanced PC and LAN/WAN networking skills, including OS‑level operation.
• Health & Safety trained.

EMCOR UK benefits

At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

• 25 days holidays + bank holidays.
• Holiday Buy Scheme – up to 5 days a year.
• Industry‑leading maternity & paternity policies.
• Refer a friend scheme – worth £500 per referral.
• GEMS – internal recognition scheme with vouchers for Amazon and retail/dining.
• Extensive learning & development opportunities, including opportunities for progression.
• Access to flex benefits: discount shopping, gym, mobile, family activities, insurance, dining experience, car leasing and breakdown cover.
• Bike‑to‑work scheme.
• Paid volunteering and charity days.
• Medicash – health cash plan. Benefits covered include dental, optical, physiotherapy and a health & wellbeing package.
• Employee assistance programme – offering guidance and advice on personal, health, legal and financial queries.

IsExpired: false