Fines Compliance Officer - Public Sector (Temporary)

Brook Street; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for a Fines Officer to join the Ministry of Justice in Swindon. This full-time role involves enforcing and collecting fines, conducting interviews, and managing casework. Suitable candidates will possess excellent customer service skills, attention to detail, and a proactive approach. Full training is provided for those without previous experience, making it an excellent opportunity to gain hands-on experience in a respected public service environment.

Benefits

Ongoing training and development opportunities

Supportive work environment

Hands-on experience in the justice system

Qualifications

• No previous experience in enforcement or the justice system is required.
• Full training will be provided.
• Ability to follow clear processes.

Responsibilities

• Enforce and collect criminal fines using legal powers.
• Conduct telephone interviews with defendants.
• Assist with enforcement hearings and prepare court materials.
• Handle enquiries from the public and other organisations.
• Process casework and maintain accurate records.

Skills

Excellent customer service and communication skills

Confidence in dealing with challenging situations

Strong attention to detail

Basic IT and administrative abilities

Proactive, team-oriented approach

Job description

A recruitment agency is looking for a Fines Officer to join the Ministry of Justice in Swindon. This full-time role involves enforcing and collecting fines, conducting interviews, and managing casework. Suitable candidates will possess excellent customer service skills, attention to detail, and a proactive approach. Full training is provided for those without previous experience, making it an excellent opportunity to gain hands-on experience in a respected public service environment.