Financial Services Customer Care Advisor (Leeds)

Pontoon; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A banking organization is looking for a Customer Service Advisor in Leeds. The position offers full-time work with a pay of £14.02 per hour and includes comprehensive training. Responsibilities include handling customer inquiries, processing payments, and providing accurate information while maintaining attention to detail. The company values customer service excellence, teamwork, and innovation, offering various perks such as a supportive team environment and opportunities for skill development.

Benefits

Comprehensive training

Weekly Pay

Eyecare vouchers

Access to discounted shopping

Workplace Pension scheme

Qualifications

• Excellent customer service skills and a positive attitude.
• Strong IT proficiency to navigate customer systems.
• The ability to work at a fast pace while maintaining accuracy.
• A keen eye for detail.

Responsibilities

• Handling customer inquiries with professionalism and enthusiasm.
• Processing payments for changes to policies.
• Providing accurate information and resolving issues efficiently.
• Maintaining a high level of attention to detail while managing multiple tasks.

Skills

Customer service skills

IT proficiency

Attention to detail

Ability to work at a fast pace

Job description

A banking organization is looking for a Customer Service Advisor in Leeds. The position offers full-time work with a pay of £14.02 per hour and includes comprehensive training. Responsibilities include handling customer inquiries, processing payments, and providing accurate information while maintaining attention to detail. The company values customer service excellence, teamwork, and innovation, offering various perks such as a supportive team environment and opportunities for skill development.