Financial Assessment Specialist - Social Care

Carrington Blake Recruitment; Northampton; On-site; GBP 30,000 - 38,000; Full time

Job summary

A local government authority is seeking a Financial Assessment Officer to evaluate financial situations for Adult Social Care services. The role emphasizes providing support to vulnerable adults and requires strong numerical, communicative, and mentoring skills. Responsibilities include conducting assessments, maximizing benefits for clients, and ensuring compliance with regulations. Located in Northampton, this position is pivotal to enhancing the financial wellbeing of service users.

Qualifications

• Demonstrate a high level of numeracy and literacy.
• Proficient in writing reports clearly.
• Ability to engage with vulnerable adults for service delivery.
• Effective communication both verbally and in writing.
• Ability to interpret legislation and ensure compliance.
• Experience in processing financial data for management reports.
• Ability to mentor and motivate staff.
• Willingness to travel to service users.
• Competence in Office 365 or willingness to learn.

Responsibilities

• Produce client financial assessments for Adult Social Care.
• Maximise income for users and Council through benefits advice.
• Resolve service requests, adhering to service standards.
• Identify and implement service improvements.
• Support system implementations and train staff.
• Mentor Apprentices and new Financial Assessment Officers.
• Collaborate on projects within the assessment service.
• Manage workload and maintain high-quality information.
• Embed customer service excellence in team processes.

Skills

High numeracy and literacy

Clear and concise report writing

Stakeholder engagement

Effective communication

Understanding of legislation

Data processing

Mentoring skills

Travel for service user visits

Office 365 proficiency

Education

GCSE level, NVQ Level 2 or related experience

Full Driving Licence

Job description

A local government authority is seeking a Financial Assessment Officer to evaluate financial situations for Adult Social Care services. The role emphasizes providing support to vulnerable adults and requires strong numerical, communicative, and mentoring skills. Responsibilities include conducting assessments, maximizing benefits for clients, and ensuring compliance with regulations. Located in Northampton, this position is pivotal to enhancing the financial wellbeing of service users.