Finance Officer

The CFO Centre - Italy; Romford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A finance organization is seeking a Finance Operations Officer in Romford to support the finance team with transactional processes, financial administration, and stakeholder service. Responsibilities include overseeing direct debit collections, raising sales invoices, and supporting audits. Candidates should have significant experience in finance, knowledge of credit control, and proficiency in CRM systems. This hybrid role offers a dynamic working environment with a focus on accuracy and attention to detail.

Qualifications

• Significant experience in a busy finance department and managing customer/financial queries.
• Experience with credit control, raising sales invoices, and reconciliations.
• Ability to support internal and external audits.

Responsibilities

• Oversee the collection of direct debit payments for subscriptions.
• Raise sales invoices and maintain the sales ledger on the CRM.
• Post and reconcile non-automated payments.

Skills

Credit control

Financial literacy

IT proficiency

Communication

Attention to detail

Education

Higher or further education qualification

Tools

CRM systems

Accounting software

Microsoft Office

Job description

Role purpose The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation’s operational and strategic objectives.

Key Responsibilities

• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non‑automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month‑end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including use of generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.
• Internal / External contacts: Membership subscribers and customers, Auditors (internal and external), Bankers and suppliers, Budget holders.

Qualifications and Experience

• Significant experience in a busy finance department and managing customer/financial queries.
• Credit control, raising sales invoices, cash allocation, and reconciliations.
• Supporting internal and external audits.
• Processing purchase invoices.
• Experience with CRM systems and accounting software.
• Prioritising workload and meeting tight deadlines.

Knowledge & Skills

• Higher or further education qualification.
• Strong financial literacy: accounts payable/receivable, journals, reconciliations.
• GDPR and data protection knowledge.
• IT proficiency: Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong written and verbal communication.
• High attention to detail and accuracy.
• Solution‑focused, adaptable, resilient.

This is a hybrid role based in Victoria, London.

Location: Administration Offices, Gransha.

Job title: Finance Officer – Band 3.

Department / Directorate: Financial Accounting Department.

Application closing date: Monday 8.12.2026 @ 4pm.