Finance Business Partner Personalisation

Retail Human Resources plc; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the United Kingdom is searching for a Finance Business Partner for Personalisation. This pivotal role involves close collaboration with Marketing and Customer teams to drive performance through data-driven insights. The ideal candidate will be a qualified accountant with extensive experience in personalisation or customer data environments, robust analytical skills, and the confidence to influence senior stakeholders. The role offers an annual bonus scheme and generous holiday entitlement.

Benefits

Annual bonus scheme up to 20%

25 days holiday plus personal day

Private medical insurance

Employer-sponsored parental leave

24/7 virtual GP service

Qualifications

• Experience working in personalisation, loyalty, or customer analytics environments.
• Strong understanding of data-driven decision making.
• Ability to interpret customer data and translate it into financial insights.

Responsibilities

• Act as the primary finance partner for the Personalisation and Clubcard teams.
• Provide financial insight on the performance of personalised customer journeys.
• Lead financial reporting for personalisation programmes.
• Analyse return on investment for personalised marketing campaigns.

Skills

Strong analytical skills

Attention to detail

Influencing senior stakeholders

Education

Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience

Job description

As a Finance Business Partner for Personalisation, you will play a pivotal role within Tesco's Finance - Customer team, partnering closely with stakeholders across Marketing, Clubcard, Loyalty and Personalisation. This role sits at the heart of Tesco's strategy to deepen customer relationships, strengthen the value of Clubcard, and deliver more relevant, data-driven customer experiences.

You will provide financial insight and strategic support across a fast-growing and high-impact area of the business - helping to shape how personalisation, AI-led recommendations, loyalty propositions and customer data capabilities drive commercial value.

This role is well suited to someone with strong analytical skills, excellent attention to detail, and the confidence to influence and partner effectively with senior stakeholders across technology, marketing, data science and broader customer functions.

Responsibilities

• Act as the primary finance partner for the Personalisation and Clubcard teams, supporting initiatives relating to targeted offers, loyalty propositions and customer data capabilities.
• Provide financial insight on the performance of personalised customer journeys, AI-driven recommendations, and Clubcard based targeting.
• Lead financial reporting for personalisation programmes, including month-end performance, forecasting, budgeting, and variance analysis.
• Analyse return on investment for personalised marketing campaigns, targeted offers and loyalty incentives.
• Evaluate the financial impact of personalisation strategies – including how Clubcard data, targeted offers and AI-generated recommendations affect customer behaviour, sales and margin.
Work with cross-functional teams (Data, Marketing, Clubcard, Tech) to ensure personalisation initiatives align with financial objectives.

Qualifications

• Qualified Accountant (ACA/ACCA/CIMA) or equivalent experience.
• Experience working in personalisation, loyalty, retailer marketing, or customer data-driven environments – e.g., Clubcard, CRM, targeted offers, digital retailing or customer analytics.
• Strong understanding of data-led decision making; ability to interpret customer data and translate it into actionable financial insight.
• Strong analytical skills and high attention to detail.
• Ability to influence and challenge senior stakeholders with confidence.

Benefits

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 year of service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, and 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility