Field Technician: 4-Day Week & On-Site Broadband Install

Virgin Media Ltd; Birmingham; On-site; GBP 29,000 - 37,000; Full time

Job summary

A leading telecommunications company in Birmingham is seeking a Field Service Engineer to provide excellent service, install broadband, TV, and phone services. This role emphasizes customer interaction and includes comprehensive training for those without prior experience. You'll work four days a week, earning a salary of £29,000 to £36,200, with additional perks including private medical cover and generous annual leave policies. A UK driving licence and residence in specified postcodes are required for eligibility.

Benefits

Private medical cover

Market-leading parental leave policies

25 days annual leave

10% employer pension contributions

Life insurance

Qualifications

• A UK manual driving licence is mandatory.
• Must live in specified postcodes.
• Comfortable working outdoors in all weather conditions.

Responsibilities

• Install and maintain broadband, TV, and phone services.
• Quickly resolve technical issues for customers.
• Provide exceptional customer service.
• Work independently with team support.

Skills

Problem-solving mindset

Organised approach

Confidence working at heights

Excellent customer service

Job description

A leading telecommunications company in Birmingham is seeking a Field Service Engineer to provide excellent service, install broadband, TV, and phone services. This role emphasizes customer interaction and includes comprehensive training for those without prior experience. You'll work four days a week, earning a salary of £29,000 to £36,200, with additional perks including private medical cover and generous annual leave policies. A UK driving licence and residence in specified postcodes are required for eligibility.