Field Team Leader (Nights)

Hydrosave UK Limited; Greater London; On-site; GBP 35,000; Full time

Job summary

A leading utility solutions company is seeking a Nights Field Team Leader for their operations in Greater London. This role involves managing and motivating night shift teams while ensuring health and safety compliance. Candidates should have strong leadership skills, knowledge of water networks, and the ability to work independently. Benefits include enhanced family leave, life assurance, and opportunities for professional development in a dynamic environment.

Benefits

Enhanced family leave

Life assurance cover

Employee assistance programme

Cycle to work scheme

Professional development opportunities

Flexible shifts and opportunities for overtime

Qualifications

• Proven team leadership and management skills.
• Strong health and safety awareness.
• Knowledge of water networks and leakage operations.

Responsibilities

• Lead, motivate, and manage night shift field teams.
• Plan and oversee night operations for safety and quality.
• Act as the main point of contact for the team.

Skills

Strong health and safety awareness

Knowledge of water networks and leakage operations

Proven team leadership and people management skills

Experience auditing field-based operational activities

Excellent client management

Strong organizational skills

Confident communicator

Proficient in Microsoft Word, Excel, Outlook, and Teams

Proactive and solutions-focused

Job description

Title: Nights Field Team Leader

Location: Deephams (Thames Water)

Salary: £34,430.90 + £3,000 night allowance

This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Hydrosave is part of the South Staffordshire Group – a 3,000-strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses – offering long-term development and career progression.

Are you an experienced field leader with a strong focus on safety, performance, and team development? We’re looking for a Nights Field Team Leader to play a critical role in delivering high-quality leakage operations across the Thames Water framework.

Reporting to the Operations Support Lead, you will be responsible for overseeing and coordinating night-time field operations, ensuring work is delivered safely, efficiently, and in line with client and business expectations.

The Role

• Lead, motivate, and manage night shift field teams to deliver high performance
• Plan, coordinate, and oversee nightly field operations to meet safety, quality, and productivity targets
• Allocate work effectively based on team capability and operational needs
• Act as the main point of contact between field teams, management, and clients
• Monitor performance, complete audits, and drive continuous improvement
• Promote and embed business processes and best practice across teams
• Champion health, safety, and wellbeing, ensuring full compliance at all times
• Ensure accurate reporting of incidents, performance, and operational data
• Support training, development, and progression of team members

What you’ll need

• Strong health and safety awareness
• Knowledge of water networks and leakage operations
• Proven team leadership and people management skills
• Experience auditing field-based operational activities
• Excellent client management and customer-focused approach
• Flexible approach to shift patterns (night work essential)
• Strong organisational skills with the ability to manage multiple priorities
• Confident communicator, both written and verbal
• Proficient in Microsoft Word, Excel, Outlook, and Teams
• Proactive, solutions-focused, and able to work independently or as part of a team

What you’ll get in return

• Family-Friendly Leave – Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
• Financial & Life Assurance – Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
• Health & Wellbeing – Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
• Lifestyle & Perks – Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
• Professional Development – Hands-on training and ongoing career development opportunities.
• Inclusion & Belonging – Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, and more.
• Performance & Recognition – Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
• Flexibility & Opportunities – Overtime available and flexible shifts / hybrid working (role dependant)