Field Service Technician

neteffects; Tees Valley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A service provider is looking for a Field Service Technician in the United Kingdom, Tees Valley to perform maintenance and repairs on ATMs and point-of-sale systems. The ideal candidate will have experience in electromechanical repair and HVAC systems. Responsibilities include responding to service requests and using company tools for diagnostics. Health insurance and a retirement plan are provided. A valid driver's license and reliable vehicle are required along with strong problem-solving skills.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Qualifications

• Experience servicing electromechanical equipment, HVAC systems, or cash-handling machines.
• Valid driver's license and reliable, insured vehicle required.
• Comfortable using hand tools and following technical documentation.

Responsibilities

• Respond to service calls across assigned territory.
• Perform on-site diagnostics and repairs using company tools.
• Manage 5–8 service requests per day.

Skills

Electromechanical repair

HVAC systems

Problem-solving skills

Tools

Hand tools

Job description

Field Service Technician - $22.17

Hourly rate + .55 cent mileage reimbursement + tolls/parking.

Hours: Tues, Wed, Fri, Sat, Sun - 3:00p - 11:30p

Territory: Cleveland OH 44092

Overview

We are hiring a Field Service Technician with hands‑on experience servicing electromechanical equipment, HVAC systems, or cash‑handling machines. This is a field‑based role that involves daily travel to customer sites to diagnose, repair, and maintain ATMs, point‑of‑sale systems, and related devices.

Job Description

As a Field Service Technician, you will be responsible for:

• Responding to service calls across your assigned territory
• Using company‑provided tools and repair kits to perform on‑site diagnostics and repairs
• Managing 5–8 service requests per day, ranging from routine maintenance to equipment troubleshooting

Key Responsibilities

• Perform maintenance and minor repairs on ATMs (e.g., replacing air filters, belts, light bulbs)
• Clear jams (cards, bills, receipts) and resolve hardware malfunctions
• Pull cables, mount devices, and install locking mechanisms such as Mas‑Hamilton locks
• Prioritize service calls based on urgency and geography
• Document all service activities and maintain communication with dispatch

Required Experience

• Electromechanical repair (e.g., servicing card readers, printers, vending machines)
• HVAC systems (including field service and troubleshooting)
• Cash‑handling equipment (e.g., ATMs, kiosks, currency counters, safes)

Other Requirements

• Must have a valid driver’s license and reliable insured vehicle for the temp period
• Willingness to drive frequently throughout the day
• Strong problem‑solving skills and ability to work independently
• Must be comfortable using hand tools and following technical documentation
• A company vehicle will be provided upon permanent hire

Training

• Comprehensive training is provided through on‑the‑job mentoring, virtual learning, and classroom instruction

Benefits

Health insurance, Health savings account, Dental insurance, Vision insurance, Flexible spending accounts, Life insurance, Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.