Field Service Technician

ZipRecruiter; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global company is seeking a Field Service Technician in Edinburgh to maintain customer equipment on-site and support service operations. The ideal candidate will have a mechanical engineering apprenticeship and experience with mechanical/electrical systems. The role involves on-site support, mechanical checks, and compliance with HSE regulations, offering a supportive environment for career growth and various benefits including private medical insurance and a pension plan.

Benefits

Private Medical Insurance

Pension Plan

Gym Membership

Travel Insurance

Qualifications

• Experience interpreting engineering drawings and technical documentation is desirable.
• Experience with installation, commissioning, and maintenance of mechanical/electrical systems is desirable.
• Understanding of wastewater procedures is desirable.

Responsibilities

• Provide on-site support for service maintenance and workshop tasks.
• Perform mechanical completion checks and leak/pressure testing.
• Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.

Skills

Mechanical engineering apprenticeship

Proficiency in Microsoft Office

Understanding of industry standards

Education

C&G, NVQ Level 3 or above, ONC, HNC

Job description

Overview

Field Service Technician required to join the Service Team in Manchester. Reporting directly to the Service Manager, this role maintains customer equipment on-site and supports workshop activities for aftermarket service operations. The ideal candidate will be based in Manchester or surrounding areas and, when not at customer sites, will be based at our main service facility in Middleton. You will primarily work at customer sites across the UK and overseas, providing installation, commissioning, servicing, and maintenance support. The role focuses on mechanical systems including pumps, rotating equipment, vacuum, and pressure systems, and involves driving process improvements and maintaining strong customer relations while managing your schedule to maximise productivity.

About the Company
NOV is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers.

What We Offer

• Full training on NOV's product lines
• Supportive and collaborative work environment

Key Responsibilities

• Provide on-site support for service maintenance and workshop tasks.
• Prepare and approve work packs for service team activities.
• Perform mechanical completion checks, factory acceptance tests, electrical function/loop checks, and leak/pressure testing.
• Compile detailed technical reports on customer equipment.
• Deliver after sales support, including inspections, spare part identification, and technical advice.
• Ensure compliance with all Health, Safety, and Environmental (HSE) regulations.
• Work closely with internal stakeholders and engineering teams.
• Maintain accurate documentation using Microsoft Office tools.
• Travel daily to customer sites as required.

Qualifications & Skills

• Required - Recognised mechanical engineering apprenticeship (C&G, NVQ Level 3 or above, ONC, HNC).
• Desirable - Proficient at interpreting engineering drawings and technical documentation.
• Desirable - Experience with installation, commissioning, and maintenance of mechanical/electrical systems.
• Desirable - Understanding of industry standards and wastewater procedures.
• Required - Proficiency in Microsoft Office (Excel, Word, Outlook).

Why Join Us

Join our Global Family: We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you\'ll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team shaping the future.

At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:

• Health & Wellbeing: Private Medical Insurance
• Employee Assistance Programme (EAP)

• Finance & Protection: Pension Plan
• Income Protection
• Life Assurance
• Personal Accident Coverage

• Flexible Benefits (via salary sacrifice options for you and your family): Dental Insurance
• Healthcare Cash Plan
• Partner Life Assurance
• Critical Illness Cover
• Retail Vouchers
• Gym Membership
• Cycle to Work Scheme
• Travel Insurance

About Us

Every day, the oil and gas industry\'s best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World. Global Family: We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation: Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All: This drives us to anticipate our customers\' needs and work with them to deliver the finest products and services on time and on budget.