Field Service Operative

Hawk 3 Talent Solutions; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading organisation in the retail and commercial outfitting industry is looking for a motivated Field Service Operative to join their UK-wide service team. The ideal candidate should have strong mechanical understanding, customer-focused skills, and the flexibility to work outdoors. Responsibilities include performing repairs, completing service tasks, and maintaining company vehicles. The position offers benefits like additional leave, a company pension, and health & wellbeing programs. The role is full-time with a pay of £12.82 per hour.

Benefits

Additional leave

Company pension

Cycle-to-work scheme

Health & wellbeing programme

Qualifications

• Mechanically minded and hands-on approach required.
• Must have a full UK driving license with minimal endorsements.
• Comfortable working outdoors and complying with health and safety procedures.

Responsibilities

• Complete service and maintenance tasks as directed.
• Perform planned and reactive maintenance on electro-mechanical equipment.
• Maintain excellent service standards and report any issues.

Skills

Strong mechanical understanding

Customer-focused

Flexible working style

MIG welding experience

Tools

Service Management system

Company vehicle

Job description

Field Service Operative

Location: Gloucester

Pay: £12.82 per hour

Hours: 40 hour per week, OT available

Job Type: Full-Time, Permanent

Are you mechanically minded, hands‑on, and looking for a role where no two days are the same? A leading organisation within the retail and commercial outfitting industry is seeking a motivated Field Service Operative to join their UK‑wide service team. This is an exciting opportunity for someone who enjoys travel, repair work, and delivering outstanding customer service in a varied, fast‑paced environment.

What You'll Be Doing

• Completing service and maintenance tasks as directed by the Service Office or Area Supervisor.
• Carrying out repairs, stripping/fitting components, straightening, welding, and general mechanical maintenance.
• Performing planned and reactive maintenance on a range of electro‑mechanical equipment.
• Working at various sites across the UK, with occasional overnight stays when required.
• Completing accurate job reports, timesheets, and service documentation.
• Using the company's Service Management system to record parts, activities, and daily vehicle checks.
• Maintaining excellent service standards and raising any issues or performance concerns.
• Following all health & safety procedures.
• Ensuring company vehicles and equipment are used safely and reporting any issues promptly.
• Attending training sessions and supporting the wider team.

What We're Looking For

• Strong mechanical understanding and hands‑on approach.
• Customer‑focused, reliable, and flexible working style.
• MIG welding experience is advantageous.
• Suitable for candidates from mechanical, maintenance, or engineering backgrounds.
• Comfortable working outdoors from a fully equipped company vehicle.
• Full UK driving licence with minimal endorsements.
• Must comply with facial hair policy for correct RPE usage (alternative options available for medical or religious reasons).

Benefits

• Additional leave
• Company pension
• Cycle‑to‑work scheme
• Health & wellbeing programme

If you would like to apply for the role of Field Service Operative, please email your CV to [email] or call Donna on [phone].

Closing date is [date]. Please note this could change subject to suitable applications.