Field Service Manager

ZipRecruiter; Trowbridge; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A growing clean tech company is looking for a Field-Based Engineering Project Lead to oversee installations and provide client support while traveling throughout the UK. This is a hands-on role that combines engineering execution and project delivery. Candidates should have an electro-mechanical background and strong diagnostic skills, with the ability to work independently and communicate effectively with customers. This position offers a salary up to £50,000 along with additional benefits.

Qualifications

• Electro-mechanical expertise with diagnosis capabilities.
• Willingness to travel frequently for short durations.
• Experience in reading engineering documents.
• Background in machinery installation and related documentation.
• Familiarity with remote access tools and cloud reporting.
• Ability to work independently under deadlines.
• Customer-focused communication skills.

Responsibilities

• Lead system installations and commissioning across UK.
• Provide technical support and troubleshooting.
• Train customer teams on system operations.
• Draft service reports and technical documentation.
• Support R&D in testing new features.
• Participate in engineering design reviews and improvements.
• Coordinate travel schedules for site visits.

Skills

Electro-mechanical background

Strong diagnostic skills

Comfortable with frequent travel

Able to read P&IDs and schematics

Experience with machinery installs

Familiar with cloud-based reporting

Strong communicator

Job description

Overview

Role Title: Field-Based Engineering Project Lead

Location: Trowbridge HQ with UK-wide travel

Salary: Up to £50,000 + travel allowance + TOIL (subject to final benefits discussion)

Join a small but growing company as we scale our proprietary waste treatment technology across the UK. This hands-on role blends engineering execution, client-facing support, and project delivery. If you thrive on variety, autonomy, and travel—and want to help shape the future of clean tech—this is your opportunity.

Key Responsibilities

• Lead installation, commissioning, and servicing of systems across UK sites
• Deliver technical support, fault diagnostics, and remote troubleshooting
• Train customer teams on system operation and maintenance
• Produce service reports, manuals, and documentation packs
• Support R&D and sales in testing new waste streams and product iterations
• Participate in design reviews and recommend engineering improvements
• Collaborate with global service teams to ensure upgrade consistency
• Plan weekly travel schedules and prepare site documentation

Initial Projects

• Large systems that can hold 10,000kg system installs in Derbyshire and Devon
• Refurbishment and recommissioning
• Engineering validation and testing of new releases

About You

• Electro-mechanical background with strong diagnostic skills
• Comfortable with frequent, short-notice travel (2 days to 3 weeks)
• Able to read P&IDs, schematics, and manufacturing drawings
• Experience with machinery installs and RAMs documentation
• Familiar with cloud-based reporting and remote access tools
• Adaptable, deadline-driven, and confident working independently
• Strong communicator with a customer-first mindset

Team & Culture

You’ll be the go-to engineering resource in a small, agile UK team, supported by our COO, project managers, and external partners. We value initiative, collaboration, and a problem-solving mindset. This is a ground-floor opportunity to help shape the operational backbone of a scaling clean tech business.

How to apply?

Send a CV to [e-mail]