Field Service Manager

TRS Consulting Services Limited; Cambridge; On-site; GBP 60,000 - 70,000; Full time

Job summary

A reputable technology services provider is seeking a Field Service Manager to lead a team of engineers across various locations in the UK, including Cambridge and the surrounding areas. The ideal candidate will have a strong background in high technology sectors and possess exceptional commercial skills to foster relationships and drive performance. A competitive salary, excellent benefits, and opportunities for growth and innovation await the right candidate.

Benefits

Car / Car Allowance

Pension

Healthcare

Excellent Benefits Package

Qualifications

• Experience as a Field Service Manager, Regional Service Manager, or Team Leader.
• Experience managing Service Engineers from high technology capital equipment sectors.
• Ability to develop new revenue streams and increase market share.

Responsibilities

• Manage a team of Field Service Engineers.
• Build and nurture relationships with key customers.
• Ensure delivery of KPIs set out in SLAs.
• Financial delivery within set budgets.

Skills

Commercial skills and business flair

Experience managing Service Engineers

Ability to foster key relationships with customers

Skills to support and motivate the team

Job description

Field Service Manager, Imaging Systems

Cambridge, Huntingdon, Ely, Royston, Newmarket, Bury St Edmunds and Ipswich

• Basic Salary £60,000 to £70,000
• Car / Car Allowance
• Pension
• Healthcare
• Excellent Benefits Package

The Company - Field Service Manager, Imaging Systems

• Well respected supplier of sophisticated imaging systems
• Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
• Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
• At the core of their business lie product innovation, excellent customer service and good people

The Role – Field Service Manager, Imaging Systems

This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:

• Managing a team of Field Service Engineers
• Building and nurturing all relationships with key customers
• Regularly attending meetings and providing customer care
• Ensuring the delivery of KPI's set out in SLA's, including resource utilisation, PPM delivery, team and customer satisfaction
• Financial delivery within set budgets

Your Background – Field Service Manager, Imaging Systems

To apply you should be able to demonstrate:

• Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
• Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
• Commercial skills and business flair
• The ability to foster key relationships with customers
• The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest 'cutting edge' solutions in systems technology

This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business