Field Service Engineer North East

Agfa Gevaert; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading imaging solutions provider is seeking an X-Ray Field Service Engineer to provide technical support and maintenance for radiology products. Responsibilities include ensuring the optimal performance of imaging equipment and conducting field installations. Candidates should have a relevant degree or similar experience, great problem-solving skills, and a valid driving license. This role may require daily travel to customer locations in the Greater London area, offering a competitive salary and career development within a supportive environment.

Benefits

Competitive salary

Career development

Supportive management structure

Qualifications

• Experience in a medical environment is preferred.
• Valid driving license cat B is required.
• Willingness to travel to customers on a daily basis.

Responsibilities

• Deliver technical support, maintenance, and repair services.
• Produce accurate and detailed reports for customers.
• Manage own schedule for field-based installations and repairs.

Skills

Problem-solving skills

Customer care skills

Team player

Self-motivation

Education

HNC or ONC degree in electromechanics/electronics/computer science

Job description

Company description

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT / electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.

Job description

• Problem‑solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field‑based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures.

Required profile

• You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years experience in a similar role.
• You have excellent problem‑solving skills.
• You have experience in working in a medical environment.
• You have a valid driving license cat B.
• Willingness to travel to customers on a daily basis.
• You are a team player.
• You have a strong self‑motivation.

What we offer

• A dynamic global organization with a history of innovation and strong product portfolio.
• A challenging environment combined with a supportive management structure.
• Career development and growth.
• A competitive salary and benefit package.
• A friendly work environment surrounded by dedicated and professional colleagues.

Interested?

Have you gotten excited by this brief description? Then you're in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don't hesitate and respond immediately!