Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Worcester; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading medical diagnostic systems provider in the UK is seeking a motivated Field Service Engineer to service sophisticated medical and laboratory diagnostics systems. In this role, you will be responsible for repairing equipment, providing troubleshooting support, and liaising with customer contacts. The ideal candidate has a background in field service engineering or technical support with a focus on electronics. Full product training is provided, offering a great opportunity for growth.

Benefits

Car allowance

Bonus

Healthcare

Pension

Full product training

Qualifications

• Extensive experience working as a field service engineer or technical support engineer.
• Experience with diagnostic systems, medical devices, or high value electronic/electro-mechanical equipment.
• Willingness to undergo full product training.

Responsibilities

• Service and repair of medical and laboratory diagnostics systems.
• Visit customer sites to provide troubleshooting solutions.
• Liaise with laboratory managers and technicians across NHS and private organizations.

Skills

Field service engineering

Technical support

Customer focus

Troubleshooting

Education

Qualification in electronics

Tools

Diagnostic systems

High value capital equipment

Job description

Field Service Engineer, Medical Diagnostic Systems

Basic Salary Up To £48,000
Car Allowance £8,500
Bonus £4,000
Healthcare
Pension
Full Product Training

The Role

Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:

• the service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments
• visiting customer sites and provide customers with valuable solutions for troubleshooting
• liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories

Your Background

To succeed in this exciting role, you must be able to demonstrate:

• a competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
• you may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high value electronic / electro‑mechanical capital equipment
• full product training will be provided, so whatever your background in field service and customer support, your application will be considered

The Company

My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi‑national 'blue‑chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.