Field Service Engineer (FSE)

HiTHIUM Energy Storage; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading energy innovation company in Birmingham is seeking an experienced Field Service Electrician to support the field service team. This role involves managing technical support tasks, conducting training, and improving product competitiveness. Ideal candidates will have electrician experience, a strong learning ability, and fluent English language skills. Familiarity with the BESS industry is preferred. Join a dynamic team committed to revolutionizing energy storage solutions and making a real impact.

Qualifications

• Electrician experience with high voltage certificate required.
• Ideally has background in BESS industry or respective experience.
• Ability to communicate effectively with the local After Sales team.

Responsibilities

• Support field service team with product issues and upgrades.
• Assist with site commissioning and technical support preparation.
• Conduct after-sales AC capacity training and develop service tools.

Skills

Strong learning ability

Project management

Business fluent English

Communication

Job description

At HiTHIUM, we're not just leading the energy sector; we're revolutionizing it! Our cutting-edge innovations in BESS manufacturing are setting new standards for sustainability and efficiency. We believe in pushing boundaries, breaking molds, and redefining what's possible. If you're passionate about driving change and want to be part of a team that's making a real impact, you've come to the right place. Join us and let's power the future together!

We are looking for an experienced Field Service Electrician for our UK market

Join our dynamic European team!

Key Responsibilities

• Responsible for supporting the field service team, dealing with product issues and upgrading major product issues, continuously tracking until the closed loop
• Manage the extracting product improvement suggestions from product problems and continuously improving product competitiveness
• Assist the field service team to complete the site commissioning work
• Responsible for technical support related SOP and guidance document preparation and release
• Conduct the After-Sales AC ability training, supplier communication, data collection, standard output and other related work in AC capacity building;
• Lead the development of after-sales service tools

Requirements

• Electrician experience (high voltage certificate+ required)
• Strong learning ability and execution, project management background
• Business fluent English language skills, Chinese language skills would be considered a big plus
• PCS or DC system experience is preferred,
• Good ability in communicating with the local After Sales team
• Quick response (have overtime awareness and conditions), strong execution, initiative, can bear hardships
• Idealy BESS industry background or respective experience